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Consumers trust marketplaces more than brands online
Gaming

Consumers trust marketplaces more than brands online

Confidence in online retail is shifting towards the platform, with a 9,000-person study finding marketplaces outrank direct brands on trust.

By Mark Tarre • 4 min read • 4 days ago
Pattern launches Pi AI engine for eCommerce brands
Data Analytics

Pattern launches Pi AI engine for eCommerce brands

The platform gives brands real-time, audited automation across marketplaces, with human approval required for some actions and millions already completed.

By Sean Mitchell • 4 min read • 5 days ago
Smartcomply joins Mastercard Engage with fraud tool
Software-as-a-Service

Smartcomply joins Mastercard Engage with fraud tool

Financial institutions using Mastercard can now tap an AI fraud system built in Africa as digital payments face rising scam and compliance risks.

By Karen Joy Bacudo • 3 min read • 5 days ago
Google expands commerce tools across Gemini & YouTube
Data Analytics

Google expands commerce tools across Gemini & YouTube

Shoppers could soon buy in Gemini and YouTube without leaving Google's ecosystem as the group widens checkout and ad tools across more markets.

By Sean Mitchell • 4 min read • Last week
Vinted extends Mangopay payments tie-up across Europe
Fintech

Vinted extends Mangopay payments tie-up across Europe

The renewed deal will help Vinted handle cross-border payouts and fees more smoothly as second-hand trading expands across Europe.

By Karen Joy Bacudo • 4 min read • Last week
Merchants rush to adopt AI shopping agents, Ravelin finds
Data Protection

Merchants rush to adopt AI shopping agents, Ravelin finds

Most enterprise retailers now plan to use AI shopping agents, even as many say they are not ready for the fraud risks they bring.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Komerz wins UK distribution mandate for AQUA Carpatica
Supply Chain

Komerz wins UK distribution mandate for AQUA Carpatica

The deal gives the Romanian water brand a wider push across UK supermarkets and wholesalers after Amazon sales surged to GBP £4.8 million.

By Mark Tarre • 4 min read • Last week
Bazaarvoice joins Shopify as Certified Technology Partner
Customer Experience

Bazaarvoice joins Shopify as Certified Technology Partner

Shopify merchants will get more control over reviews, regional content and fraud checks as Bazaarvoice deepens its role in the platform.

By Sean Mitchell • 3 min read • This month
TCS partners with Rezolve Ai on agentic commerce AI
Digital Transformation

TCS partners with Rezolve Ai on agentic commerce AI

Retailers could soon move AI shopping tools beyond pilots as TCS and Rezolve Ai pair up to deploy agentic commerce at scale.

By Sean Mitchell • 4 min read • This month
L'Oréal opens 2026 Big Bang beauty tech applications
Data Analytics

L'Oréal opens 2026 Big Bang beauty tech applications

Startups across 35 markets can win funded pilots with L'Oréal as beauty brands seek AI, creator and circular-economy tools.

By Sean Mitchell • 5 min read • This month
OwlTing launches wallet for AI agents to handle payments
Crypto

OwlTing launches wallet for AI agents to handle payments

Users could let AI assistants pay and move stablecoins under authorisation, as OwlTing ties the wallet to its regulated payment rails.

By Karen Joy Bacudo • 4 min read • This month

Stories from Other Regions

Digital commerce stories

Attentive unveils AI tools to widen omnichannel push
Customer Experience

Attentive unveils AI tools to widen omnichannel push

Brands are being pushed to consolidate marketing tools as Attentive adds agentic AI features across SMS, email, RCS and push notifications.

By Joseph Gabriel Lagonsin • 4 min read • 5 days ago
Interac adds AI fraud checks to Verified identity service
Fintech

Interac adds AI fraud checks to Verified identity service

Canadian businesses will get tougher digital onboarding defences as the phased rollout targets deepfakes, spoofed video and device tampering by Q3 2026.

By Joseph Gabriel Lagonsin • 4 min read • 6 days ago
Provenance appoints AI advisory board for retail shift
Digital Transformation

Provenance appoints AI advisory board for retail shift

Retailers risk being overlooked by AI shoppers unless product data is verified and structured for machine-led search and recommendations.

By Sofiah Nichole Salivio • 4 min read • Last week
Mastercard & JD.com team up on cross-border payments
Fintech

Mastercard & JD.com team up on cross-border payments

The tie-up could widen card acceptance and lower fraud risks for overseas shoppers and Chinese merchants as JD.com expands abroad.

By Karen Joy Bacudo • 3 min read • Last week
Gen Z serial returners rise as retailers tighten rules
Customer Experience

Gen Z serial returners rise as retailers tighten rules

Retailers are losing their grip on returns as more young shoppers shrug off fees and suspensions, a survey shows.

By Sean Mitchell • 4 min read • This month
Amperity martech leader reveals 'secret sauce' to marketing in the moment
Digital Transformation

Amperity martech leader reveals 'secret sauce' to marketing in the moment

Retailers risk losing sales as shoppers expect offers and recommendations to update instantly, not hours after they signal intent.

By Billy Loizou • 6 min read • This month