eGovernment Stories

Kiwi Stories

eGovernment stories

NRC explores how AI could boost council services and decision-making

The review could identify quick wins for Northland residents, while weighing privacy, security and ethical risks before any rollout.

By Local Democracy Reporter • 3 min read • This month

Data sovereignty

Catalyst urges New Zealand to back local tech in procurement

New procurement rules could keep critical emergency and health systems in local hands, as Catalyst warns reliance on offshore vendors raises costs and risks.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 3rd Jun 2026

Public Sector

Foster Moore launches registry advisory for governments

Governments facing ageing registry systems can now tap specialist advice on modernisation, interoperability and investment planning from Foster Moore.

By Sean Mitchell • 4 min read • Mon, 27th Apr 2026

Global Stories

eGovernment stories

Data Analytics

Australia & New Zealand consultation trust gap widens

Residents increasingly doubt consultation is meaningful, with many saying decisions are made before their views are heard and acted on.

By Sean Mitchell • 4 min read • Last month

Software-as-a-Service

EazyPetition launches AI USCIS form platform in US

Immigration applicants and their advisers could cut repeated filing work and errors as the Texas legal tech firm rolls out its AI-assisted USCIS forms tool.

By Mark Tarre • 3 min read • Last month

Data Protection

Fime launches mobile driving licence certification scheme

The scheme gives governments and wallet providers an independent way to prove mobile driving licence systems meet global standards before rollout.

By Sofiah Nichole Salivio • 4 min read • Last month

AI Ethics & Governance

ICS.AI builds dialect-aware AI with Sheffield University

Residents could face poorer access to council services unless AI systems can cope with regional accents and dialects, a UK project now testing that live.

By Sofiah Nichole Salivio • 4 min read • Fri, 5th Jun 2026

Public Cloud

Germany & Brazil mandate ODF in push for sovereignty

Public bodies in both countries will have to save files in an open format, as policymakers seek to curb supplier lock-in and bolster digital sovereignty.

By Sean Mitchell • 4 min read • Tue, 12th May 2026

Smart Cities

Granicus names seven digital government award winners

Measured gains in service speed and transparency drove Granicus's awards, with councils cutting wait times, costs and phone enquiries.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 24th Apr 2026

Stories from Other Regions

eGovernment stories

Digital Transformation

Housing digital services face trust gap, Granicus warns

Nearly half of UK citizens distrust AI in public housing services, despite workers reporting strong confidence in accessibility and delivery by 2028.

By Sean Mitchell • 4 min read • Last month

Software-as-a-Service

Babeltext expands translation platform to 249 languages

The Sydney-based firm says the upgrade could help agencies handle routine multilingual enquiries faster, while keeping humans in the loop.

By Sean Mitchell • 5 min read • Last month

Smart Cities

Bailey Abbott lands AI deal with three Adelaide councils

Residents could see faster council services as three Adelaide local authorities test AI under a four-year partnership with Bailey Abbott.

By Sofiah Nichole Salivio • 3 min read • Last month

Data Protection

Fime becomes Quebec's first DIACC-accredited auditor

Quebec organisations will now have local access to independent checks as Fime gains DIACC approval under Canada's trust framework.

By Karen Joy Bacudo • 3 min read • Sat, 20th Jun 2026

Data Analytics

UK public sector races ahead with AI as trust lags

Public confidence is trailing adoption, with nearly half of citizens uneasy about AI in services despite rapid uptake by public bodies.

By Sofiah Nichole Salivio • 4 min read • Fri, 5th Jun 2026

Digital Transformation

Adyen wins GOV.UK Pay deal for 1,000 public services

About 1,000 councils, police and armed forces services will move from Stripe as the government adds pay by bank options on GOV.UK Pay.

By Karen Joy Bacudo • 3 min read • Thu, 4th Jun 2026

DevOps

Kainos wins GBP £150 million Defra digital contract

The four-year deal should help Defra replace legacy systems and speed up digital services across environmental regulation and biosecurity.

By Mark Tarre • 3 min read • Tue, 2nd Jun 2026

Enterprise Resource Planning

RWS opens Adelaide office with state government win

The contract gives the group its first dedicated foothold in Australian government and regulatory content as states modernise aging legislative systems.

By Sean Mitchell • 4 min read • Tue, 19th May 2026