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Salesforce says AI to run 50% of customer service cases by 2027
Digital Transformation

Salesforce says AI to run 50% of customer service cases by 2027

Companies forecast major cost reductions and higher satisfaction scores as AI automates routine cases and redefines service workflows.

By Jake MacAndrew • 3 min read • Tue, 18th Nov 2025
Enterprise Ireland launches Canada Advisory Tech Council
Agricultural Technology

Enterprise Ireland launches Canada Advisory Tech Council

Irish exports to Canada hit a record EUR €585 million (CAD $954 million) in 2024, soaring 32% since 2021 as technology and services firms boost trade ties.

By Jake MacAndrew • 3 min read • Tue, 18th Nov 2025
Exclusive: Informatica's Krish Vitaldevara on AI's next evolution
Digital Transformation

Exclusive: Informatica's Krish Vitaldevara on AI's next evolution

Despite over USD $40 billion spent on enterprise AI this year, 95% of organisations struggle to justify ROI due to data challenges, says Informatica's Krish.

By Melania Watson • 5 min read • Mon, 10th Nov 2025
Scotland urged to seize AI opportunity & build global tech hub
Hyperscale

Scotland urged to seize AI opportunity & build global tech hub

Scotland must harness its renewable energy and data centres to become a global AI hub, driving economic growth and innovation, experts urge.

By Shannon Williams • 5 min read • Thu, 6th Nov 2025
Salesforce & Anthropic deepen AI partnership for finance & health
Marketing Technologies

Salesforce & Anthropic deepen AI partnership for finance & health

Salesforce and Anthropic have deepened their AI partnership to deliver secure, industry-specific tools for finance, healthcare, and other regulated sectors.

By Sean Mitchell • 4 min read • Wed, 15th Oct 2025
Dr Nicole Mather named Chair as Wellcome Genome Campus expands
Unified Communications

Dr Nicole Mather named Chair as Wellcome Genome Campus expands

Dr Nicole Mather has been named Chair of the Wellcome Genome Campus Science Advisory Group as it embarks on a major expansion in genomics and data science.

By Jed Nykolle Harme • 4 min read • Fri, 10th Oct 2025
Agentic AI adopters expect quantum to shape marketing soon
Data Analytics

Agentic AI adopters expect quantum to shape marketing soon

A study reveals 31% of marketers using agentic AI expect quantum computing to impact marketing within two years, signalling rapid tech adoption.

By Catherine Knowles • 3 min read • Wed, 1st Oct 2025
Nebius raises USD $4.3 billion to boost AI & Asia expansion
Storage

Nebius raises USD $4.3 billion to boost AI & Asia expansion

Nebius Group has raised USD $4.3 billion to enhance its AI infrastructure and support expansion into Asia, focusing on biotech and drug discovery.

By Kaleah Salmon • 3 min read • Wed, 1st Oct 2025
AI transforms cell & gene therapy manufacturing with real-time insights
Data Analytics

AI transforms cell & gene therapy manufacturing with real-time insights

AI-driven real-time monitoring in cell and gene therapy manufacturing cuts costs, improves quality, and speeds patient access to advanced treatments globally.

By Sean Mitchell • 5 min read • Wed, 24th Sep 2025
Marketers using agentic AI foresee quantum computing's rise soon
Data Analytics

Marketers using agentic AI foresee quantum computing's rise soon

Nearly one-third of marketers using agentic AI expect quantum computing to influence marketing within two years, signalling rapid tech adoption ahead.

By Sean Mitchell • 4 min read • Wed, 24th Sep 2025
Workday & Kinaxis partner to unify supply chain & finance data
Data Analytics

Workday & Kinaxis partner to unify supply chain & finance data

Workday and Kinaxis partner to unify supply chain, finance, and workforce data with AI, enabling faster, smarter organisational decision-making amid disruption.

By Jed Nykolle Harme • 3 min read • Fri, 19th Sep 2025

Stories from Other Regions

Life sciences stories

UK life sciences sector at risk as skills gap threatens growth
AR, VR & Metaverse

UK life sciences sector at risk as skills gap threatens growth

The UK life sciences sector faces stalled investments as skills shortages persist, risking growth despite calls for increased government-funded training and modern tech.

By Kaleah Salmon • 4 min read • Tue, 18th Nov 2025
Equinix to invest GBP £3.9 billion in Hertfordshire data campus
Hyperscale

Equinix to invest GBP £3.9 billion in Hertfordshire data campus

Equinix will invest GBP £3.9 billion in a new data centre campus in Hertfordshire, boosting the UK's AI capacity and creating thousands of jobs.

By Sean Mitchell • 4 min read • Fri, 31st Oct 2025
European firms lag in fully integrated digital maintenance systems
Digital Transformation

European firms lag in fully integrated digital maintenance systems

A study shows 63% of European firms are early in digitalising maintenance, despite 92% recognising the benefits of predictive, connected systems.

By Shannon Williams • 4 min read • Thu, 30th Oct 2025
Elix & Tohoku University partner to use AI in drug discovery
Artificial Intelligence

Elix & Tohoku University partner to use AI in drug discovery

Elix and Tohoku University have joined forces to use AI for enhancing drug discovery, aiming to speed up and improve treatments for challenging diseases.

By Kaleah Salmon • 4 min read • Wed, 8th Oct 2025
AI set to widen gender skills gap in UK's GBP £1 trillion tech
Agricultural Technology

AI set to widen gender skills gap in UK's GBP £1 trillion tech

AI adoption is forecast to widen the gender skills gap in the UK's GBP £1 trillion tech sector, raising concerns over equality in emerging industries.

By Shannon Williams • 4 min read • Thu, 2nd Oct 2025
HCLTech joins Microsoft AI Inner Circle, cementing top partner status
Semiconductors

HCLTech joins Microsoft AI Inner Circle, cementing top partner status

HCLTech has joined Microsoft's AI Business Solutions Inner Circle for 2025/26, placing it in the top 1% of global Microsoft partners driving AI innovation.

By Sean Mitchell • 3 min read • Fri, 26th Sep 2025