Online shopping stories
NZ businesses may face more costly and less convenient parcel returns as NZ Post withdraws services from 142 urban partner stores.
Mobile users are most at risk as quishing has surged in New Zealand, with scammers exploiting delivery and parking prompts.
Most enterprise retailers now plan to use AI shopping agents, even as many say they are not ready for the fraud risks they bring.
Shoppers may save time and miss fewer discounts as Google ties price tracking, compatibility checks and checkout across its apps.
Shoppers in Britain now have another route to cheaper goods as a German price comparison group enters a crowded UK eCommerce market.
Fewer calls about missing parcels are easing pressure on support teams as Aramex's self-service tracking portal attracts 250,000 users in six months.
Shopify merchants will get more control over reviews, regional content and fraud checks as Bazaarvoice deepens its role in the platform.
Retailers could soon move AI shopping tools beyond pilots as TCS and Rezolve Ai pair up to deploy agentic commerce at scale.
UK merchants facing rising friendly fraud will gain access to tools aimed at cutting disputes and recovering revenue through the new tie-up.
Overseas buyers now account for 44% of online sales for surveyed Irish SMEs, as social commerce and AI reshape growth plans.
Most Australian buyers say security fears, late deliveries and poor tracking are undermining social commerce, despite rising use of the channels.
Shoppers can now spread the cost of gift cards in Zip's app, as buy now, pay later usage keeps widening across the US.
The £10 million funding is meant to help brands cut eCommerce data errors, speed up insights and track SKU-level changes in real time.
Lower organic visibility is sending Australian eCommerce shoppers to pricier rivals, as Google rewards authority from credible backlinks over product quality.
Trust in online retail is at risk, with 72% of UK shoppers worried AI-generated product recommendations could mislead them.
A June timing shift and stronger competition in Britain may temper gains, even as the event is tipped to deliver USD $27.6 billion in US sales.
US shoppers are making loyalty programmes part of weekly spending, with 91% saying they influence whether they buy again.
Retailers are losing their grip on returns as more young shoppers shrug off fees and suspensions, a survey shows.
Digital payments are set to dominate regional online shopping by 2029 as the market races towards USD $289.8 billion, a study says.
Cleaner address records can cut failed deliveries, trim costs and lift conversions as retailers chase faster, more reliable eCommerce fulfilment.