ROI stories
Marketers face a two-speed shift as platforms and legacy media owners race to prove advertising's business impact with AI and outcome-based tools.
Customer experience buyers are rewarding platforms that tie service quality to revenue gains, with RingCentral standing out in Metrigy's latest study.
Atera will waive all fees for Robin if the autonomous IT agent fails to resolve 50% of targeted technical tickets within 90 days.
Consulting firms urged to slow AI rollouts as Trend-Setters Consulting Chief Executive Officer Sam Shar warns of rising cyber risks and rushed deals.
QuEra survey finds quantum buyers and backers are demanding stronger proof of value, even as 46% of organisations expect budgets to stay flat.
Milestone study finds XProtect users achieved a 133% ROI over three years, with security investigations up to 60% faster.
Chief marketing officers face pressure from fragmented structures and muddled accountability as The Marketing Society and Ekimetrics flag internal design flaws.
The update could help smaller firms handle more customer enquiries without adding staff, as RingCentral adds SMS, WhatsApp and queue support.
The tie-up aims to help firms scale AI agents with better governance, tracing decisions and proving business impact beyond pilot projects.
Higher AI returns appear to hinge on redesigning jobs and skills, as Gartner found layoffs alone did not boost investment performance.
Despite near-universal enthusiasm, only 27% of organisations say their data and workflows are connected enough to support AI success.
Organisations are being pushed to prove AI can cut network downtime, as BlueCat widens access to tools that act on live data, not just analyse it.
Poor-quality data is costing organisations nearly USD $13 million a year, making a formal charter crucial for consistent gains and lower risk.
Restaurants and retailers are seeking more control over customer data as the Singapore startup readies its first overseas push into Germany.
Most organisations are still seeing AI deliver productivity gains rather than revenue, as legacy systems and poor data hinder wider returns.
Worker unease over AI and economic pressure is pushing employers to tighten internal messaging as Sefiani takes Staffbase into the region.
NHS clinicians using the tool reclaimed more than four million hours of capacity, while paperwork time fell and burnout eased across pilots.
Most marketers say AI saves time, yet few see it freeing them for strategy as teams face higher output demands and more complex workflows.
Most Indian finance chiefs now expect AI to speed up payments, tighten compliance and cut procurement costs, a new report says.
The roll-out comes as firms face a mounting accountant shortage, with Black Ore claiming Tax Autopilot can slash return prep time by up to 98%.
