About Shannon
Shannon Williams
News Editor
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon
Instagram denies breach after 17m user records leak
Today
#
data protection
#
mfa
#
phishing
Instagram denies a data breach after a dataset on 17m users appears on hacking forums, blaming old leak scraps and a fixed reset bug.
UK firms eye agentic AI to cut tax costs in 2026 squeeze
Yesterday
#
digital transformation
#
fintech
#
risk & compliance
UK businesses are set to roll out agentic AI across tax and finance in 2026 as cost pressures force a reset on processes and investment.
Channel partners shift to data-led growth strategies
Yesterday
#
data analytics
#
digital transformation
#
cx
Channel partners in five markets plan to prioritise data-led products and consulting in 2026, edging out managed services and subscriptions.
Kyowon, Instagram cases expose APAC identity flaws
Yesterday
#
pam
#
mfa
#
phishing
Kyowon outage and an Instagram bug expose entrenched identity security gaps across APAC, from credential hygiene to privileged access.
Infobip named Frost CPaaS growth & innovation leader
Yesterday
#
saas
#
digital transformation
#
cx
Infobip named a growth and innovation leader in Frost & Sullivan’s latest CPaaS report, praised for cross-channel AI-driven communications.
Progress forecasts orchestration-led AI shift in 2026
Yesterday
#
data protection
#
hybrid cloud
#
digital transformation
Progress predicts 2026 will mark a shift from AI pilots to orchestrated, governed platforms, widening the gap between leaders and laggards.
Many Australians overestimate ability to spot deepfakes
Yesterday
#
phishing
#
email security
#
ai
Most Australians think they can spot AI scams, but new research shows fewer than half can correctly identify deepfake images in tests.
AI in 2026: fragile data, hybrid clouds & profit race
Yesterday
#
saas
#
data protection
#
dr
AI in 2026 will be less about dazzling breakthroughs and more about fragile data, hybrid clouds and investor pressure for real profits.
Codific sets 2026 priorities for boards on cyber risk
2 days ago
#
data protection
#
ransomware
#
cloud security
Codific urges boards to prioritise preemptive cyber defence, identity and supply-chain control as 2026 scrutiny and rules tighten.
C-suite leaders eye AI, cost cuts & flexible work by 2026
2 days ago
#
digital transformation
#
hcm
#
ai
C-suite leaders plan to double down on AI, cost cuts and flexible work by 2026, despite tight budgets and rising tech and labour pressures.
Zendesk flags APAC demand for transparent, smarter AI CX
2 days ago
#
data analytics
#
digital transformation
#
cx
Zendesk warns APAC brands that rising CX expectations demand transparent, context-rich AI that resolves issues instantly or risks churn.
UK unveils GBP £210m plan to bolster cyber defences
2 days ago
#
ransomware
#
digital transformation
#
advanced persistent threat protection
UK vows Cyber Action Plan with GBP £210m for public-sector defences, as tech leaders warn success hinges on long-term reform and culture.
AI to manage 41% of Singapore customer service by 2027
2 days ago
#
digital transformation
#
cx
#
martech
AI is set to manage 41% of Singapore’s customer service cases by 2027, as service teams embrace “agentic” tools despite security concerns.
Informatica named Leader in Gartner data governance MQ
2 days ago
#
data analytics
#
digital transformation
#
multi-cloud
Informatica named a Leader in Gartner’s 2026 Magic Quadrant for data and analytics governance platforms, driven by its IDMC cloud platform.
AI agents to reshape retail, squeeze SaaS & ad spend
2 days ago
#
cx
#
martech
#
partner programmes
AI agents will reshape how shoppers discover brands, forcing retailers to rethink visibility as SaaS vendors and ad budgets come under strain.
Regulated sectors & legal teams tipped to lead AI 2026
2 days ago
#
data protection
#
digital transformation
#
risk & compliance
Heavily regulated sectors and in-house legal teams are set to spearhead enterprise AI in 2026, turning compliance into a competitive edge.
AI coding tools face 2026 reset towards architecture
Last week
#
devops
#
digital transformation
#
hyperscale
AI coding tools are set for a 2026 reset as enterprises pivot from ‘vibe coding’ experiments to architecture-first, governed co-developers.
Brands shift to centralised platforms as channels grow
Last week
#
digital transformation
#
cx
#
martech
Brands are ditching fragmented martech stacks for centralised platforms as AI, richer messaging and costs expose the limits of siloed channels.
Agentic AI poised to transform cyber defence & search
Last week
#
digital transformation
#
cx
#
martech
Agentic AI is set to move from hype to frontline tool by 2026, autonomously steering cyber defence workflows and search-led marketing.
DTCC sets 2026 agenda on tokenisation, AI & T+1 shift
Last week
#
data analytics
#
digital transformation
#
public cloud
DTCC maps an ambitious 2026 plan, deepening tokenisation and AI while overhauling risk, collateral and post-trade ahead of Europe’s T+1 shift.