About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 5
UK firms lead in productivity with tech adoption says Infor
This month
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digital transformation
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productivity
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infor
A new study by Infor reveals UK companies lead global productivity, with a notable 46% gap in efficiency among domestic firms, surpassing international averages.
Canary Technology Solutions acquires Wyntec to expand reach
This month
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m&a
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it support
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business transformation
Canary Technology Solutions has acquired Wyntec, aiming to boost its Managed IT Services and strengthen its presence in Queensland's market.
AI integration to redefine Australian business by 2025
This month
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cx
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martech
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ai
Zetaris forecasts 2025 as the year of 'Automation of Everything', urging Australian businesses to rethink strategies amid rising geopolitical uncertainties.
Acronis honours top ANZ partners at 2024 awards ceremony
This month
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digital transformation
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cybersecurity
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collaboration
Acronis celebrated 13 standout partners in Australia and New Zealand for their achievements in cybersecurity at the 2024 Partner Day Awards in Sydney.
AI chatbots in Australia need human touch for empathy
This month
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cx
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martech
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personalisation
Australian firms are increasingly using AI chatbots for customer service, but experts warn that technology lacks the emotional intelligence of human agents.
High unused leave adds pressure on Aussie workers, firms
This month
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productivity
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millennials
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generation z
Recent data shows rising unused leave among Aussie workers, raising concerns for employee well-being and productivity, with over 13 million hours accrued.
Afterpay insights reveal early holiday shopping trends
This month
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bnpl
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online shopping
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afterpay
Afterpay's Festive Insights report reveals a surge in early holiday shopping, with Australians averaging AUD $1,400 each and a 25% sales increase.
Australian firms lag in AI data compliance, reports Vanta
This month
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risk & compliance
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data privacy
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ai ethics
Less than one in three Australian businesses comply with regulations regarding customer data use for AI training, Vanta's report reveals.
AI boosts job satisfaction & career growth, survey reveals
This month
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partner programmes
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ai
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unisys
A survey by Unisys reveals that over 70% of workers in Australia, the US, UK, and Germany say AI has enhanced their job satisfaction and career growth.
Google's Cloud mandates MFA, sparking mixed reactions
This month
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it training
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mfa
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cloud security
Google's move to enforce multifactor authentication for all Cloud accounts has ignited varied reactions, urging firms to bolster security against rising cyber threats.
AWS unveils generative AI partner alliance to expand reach
This month
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hyperscale
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genai
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ai
Amazon Web Services has launched the Generative AI Partner Innovation Alliance to enhance access to its Generative AI Innovation Centre for global customers.
FedEx survey shows APAC optimism for holiday sales
This month
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supply chain & logistics
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christmas
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shipping
FedEx's recent survey reveals strong optimism in the Asia Pacific for holiday sales, with 70% of SMEs predicting sales growth, driven by e-commerce.
Ori's CEO calls for UK-built sovereign cloud systems
This month
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hyperscale
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aws
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cyrusone
Mahdi Yahya, CEO of Ori, urges the UK to create its own cloud computing infrastructure amid GBP £6.3 billion investments from industry leaders.
LinkedIn unveils AI tools to transform HR & sales roles
This month
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genai
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ai
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linkedin
A recent LinkedIn study reveals that 10% of new job roles in 2024 are those that didn't exist in 2000, signalling a significant workforce transformation.
Foodstuffs South Island wins top customer innovator award
This month
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edutech
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uc
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digital transformation
Foodstuffs South Island has been honoured with Trend Micro's Customer Innovator Award for its advanced integration of cybersecurity into digital strategies.
IWG to open flexible workspace at Auckland’s Albert Street
This month
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cleantech
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sustainability
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co-working spaces
International Workplace Group is set to launch a new flexible workspace at 50 Albert Street in Auckland, marking its 15th site in New Zealand.
Rise in AI-driven phishing sites targets crypto users
This month
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malware
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cryptocurrency
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blockchain
Kaspersky's experts warn that cybercriminals are increasingly using Large Language Models to create sophisticated phishing schemes targeting cryptocurrency users.
AI tools struggle with layperson medical symptom queries
This month
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genai
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ai
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chatgpt
A recent study by ConfidenceClub reveals AI tools struggle to diagnose symptoms accurately for everyday users, achieving below 50% accuracy on layperson queries.
Australian shoppers brace for record Black Friday sales
This month
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mfa
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ecommerce
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cybersecurity
As Australians gear up for a record-breaking shopping season, concerns about online scams heighten, with potential spending surpassing $69.7 billion.
Liverton Security launches cyber consulting division in NZ
This month
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devops
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advanced persistent threat protection
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apm
Liverton Security has launched a new cyber security consulting division in Wellington, led by Murray Wills, enhancing its service offerings for clients.