GetYourGuide boosts sales by 14% with Soldo platform

GetYourGuide has optimised its financial operations using Soldo's spend management platform, which has resulted in a 14% sales increase.

GetYourGuide, a global marketplace for travel experiences, had previously encountered operational hurdles, including uncontrolled spending, decentralised control, and restrictive credit card limits, which impeded its growth and strained its resources. Relying on traditional credit cards for the sales team led to spending caps that resulted in delays for ticket purchases, with a significant impact on potential customer sales.

Soldo's platform, GetYourGuide, has alleviated these constraints by introducing features such as automatic account top-ups and removing spending caps. These allow for instant ticket pre-purchases without sales disruptions, a key factor contributing to the 14% increase in sales.

Gianmichele Zappia, Head of Risk and Fraud at GetYourGuide, said, "It's so easy to manage company spending and see everything in real time. I can set rules, maintain budgets, and focus on growing our global operations." This real-time visibility and control have improved operational efficiency and reduced reconciliation errors, saving the company time and resources.

The streamlined processes have also enhanced employee satisfaction by eliminating the previous delays caused by spending caps. Reporting errors across global offices have been reduced, contributing to a more seamless financial operation.

Brandon Till, Head of Transformation at Soldo, commented, "The success that we have helped GetYourGuide achieve over the past seven years is a testament to the power of real-time spend visibility and control. We're very proud to have played a key role in supporting the business' global operations and helping to drive growth so the team can focus on what they do best; delivering incredible experiences."

Zappia also acknowledged the pivotal role that Soldo's platform has played in supporting operations, particularly in key markets such as Asia, stating, "Working with Soldo has been great. We could not have kept things running so successfully over in Asia without it."

This successful collaboration exemplifies how tailored financial solutions can address specific operational challenges, enhancing a company's agility and efficiency in managing its global operations.