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Mon, 18th Jan 2021
FYI, this story is more than a year old

IT and security management solutions provider Kaseya has announced its Unified Remote Monitoring and Management (RMM) solution, a major component of Kaseya VSA.

Through a unified framework, Kaseya delivers an RMM solution that covers the ecosystem of connected devices and empowers MSPs and internal IT organisations to manage their IT infrastructures through one platform.

“In a more complex world of mission-critical applications and data, and an exploding diversity of devices and services, MSPs and internal IT teams have been forced to adopt multiple products, increase staff, and create their own solutions to address the countless challenges they face,” says Kaseya CEO Fred Voccola.

“This approach has led to higher costs, lower efficiency, and a lack of understanding of how to effectively manage budgets and work. The answer to this problem is a single-sourced, complete, innovative and scalable RMM solution – the answer is Kaseya VSA. Our unified strategy to RMM means customers get universal device and service management, an automated, intuitive interface bolstered by a crowdsourced community of automation engineers through the Kaseya Automation Exchange, and empowered implementation with unprecedented integration and business support.

“We provide the modern MSP and internal IT team with everything they need to succeed in an ever-expanding IT landscape. The combination of product, automation, community, and services support makes Kaseya's unified RMM solution not only the most efficient, cost-effective, and capable solution for universal network and device management but also the easiest solution to gain value from.”

In 2018, the launch of RMM 2.0 was the first RMM solution to natively unify endpoints and network management, embed IT documentation and extend IT automation capabilities through crowdsourced automation.

This new release unifies all connected devices to deliver enhanced automation across complex systems and empower teams to provide both reliable and profitable IT services.

Features include:

  • Management – Kaseya VSA brings together all device management into a single product, enabling MSPs to manage entire IT infrastructure from one scalable tool.
    It provides technicians with a single interface for visualising, alerting and remediating across the entire IT infrastructure of workstations, servers, routers, firewalls, VoIP, IoT, storage, mobile and cloud.
    One universal interface, provided by a single vendor relationship, delivers full visibility to drive automation and efficiency throughout the service delivery model. 
  • Automation – VSA's deep access to endpoint and infrastructure data creates unique opportunities to automate routine IT processes and auto remediate incidents across the entire environment.
    The native UI, integrated security, documentation functions and automations streamline workflow for technicians.
    Kaseya Automation Exchange is a crowdsourced, in-product automation marketplace that provides access to a growing database of content. 
  • Price – Kaseya claims its Unified RMM costs approximately one third less than competing market solutions.
  • Kaseya Powered Services – provide training, active coaching, marketing planning and business support while Kaseya's Community provides a collaborative space to get the most out of the VSA solution.