QuizFlight adds knowledge tags to security training

QuizFlight has introduced a learning intelligence approach to cybersecurity awareness training that is intended to measure understanding rather than simple course completion.

The method turns existing training material into knowledge checks and links assessment questions to reusable Knowledge Tags. These tags identify the area each question tests, including phishing recognition, password practice, data handling, incident reporting and social-engineering risk.

This structure is designed to give learning and security teams a topic-level view of staff performance after training. Instead of relying on a single overall score or attendance record, organisations can examine where knowledge gaps sit across teams, offices and job roles.

Many awareness programmes show only that a module was assigned and completed, according to QuizFlight. The company argues that such records do not reveal whether employees understood how to spot a suspicious link, knew the correct escalation route for a suspected incident or retained a policy requirement.

Measurement gap

QuizFlight is positioning the system as a way to close what it sees as a measurement gap in corporate security training. Completion data can create false confidence if staff finish a course without understanding the underlying concepts, while average scores can mask weaknesses in high-risk procedures.

With Knowledge Tags, questions tied to areas such as phishing, data classification, reporting, authentication and supplier access can be analysed separately. Managers can then receive specific follow-up actions rather than a broad verdict that a team is above or below target overall.

The workflow is also built to support practical decisions after training. Learning and security teams can use it to identify which topics are understood, where gaps are concentrated and which managers or teams may need focused reinforcement.

Query layer

Alongside the tagged assessment model, the platform includes a layer called QPilot for authorised administrators. The tool allows users to explore training and assessment data in conversational form, such as by asking which knowledge areas performed weakest across a programme or which topics need manager attention.

QuizFlight says QPilot is designed to query learning data rather than replace security judgement, investigation or governance. It is framed as an analytical interface for training records rather than an automated decision-maker for security operations.

Organisations can also use the platform to generate draft quiz questions from existing content. The system works with material created in tools including Microsoft PowerPoint and Canva, and can be used in Microsoft Teams and Webex training workflows.

Any draft questions created with AI still require review by a qualified human who understands the organisation's policies, threat model and escalation procedures. That caveat reflects a narrower role for automation in the process, with final responsibility staying with training or security specialists.

Global training

QuizFlight says the approach is also suited to multilingual programmes because the same knowledge area can be measured consistently when content or questions appear in different languages. This could allow organisations to compare understanding across locations without assuming that one generic assessment or direct translation fits every local context.

The company is also explicit about the system's limits. A knowledge check does not prove safe behaviour, policy compliance or lower cyber risk, and does not replace simulated exercises, technical controls, incident-response procedures, workplace observation or professional security assessment.

Instead, QuizFlight describes the platform's role as providing structured evidence of what people appear to understand and where reinforcement may be needed. It presents that position as a bridge between training delivery and manager action, rather than as a substitute for broader security controls.

The platform is available for organisations running live and self-paced training. More than 1 million participants have taken part in over 150,000 sessions on its system, according to QuizFlight.