RecordPoint & Informotion team up for data governance

RecordPoint has signed Informotion as a delivery partner across Australia and New Zealand, combining data governance software with information management advisory services for organisations in regulated sectors.

The partnership is focused on helping clients govern records and data where they already sit, rather than moving them into a single repository. Informotion will lead governance design and implementation, including information discovery, retention and disposal schedules, classification structures, and ongoing support. RecordPoint will provide technology for classification, retention, disposal, legal hold, and privacy controls across existing systems.

Both companies are targeting organisations whose artificial intelligence projects have slowed because of weak control over underlying data. The focus is on agencies and businesses facing audit, privacy, and records obligations while trying to deploy AI tools across large stores of legacy information.

Christian Lucarelli, Chief Revenue Officer at RecordPoint, outlined how the companies will divide the work.

"Informotion's services greatly complement RecordPoint's technology. That initial audit and streamlining process will help our customers and prospects get the most out of a RecordPoint integration, and in turn securely get the most out of any AI implementation," Lucarelli said.

The arrangement comes as privacy and data-handling issues remain high on the agenda for public sector bodies and regulated industries in Australia and New Zealand. Proposed changes to federal privacy rules have added pressure on organisations to understand what personal information they hold and how quickly they can identify, classify, and delete it when required.

At the same time, machinery-of-government changes, departmental restructures, and agency mergers are creating fresh records management demands. Those shifts often force departments to account for information spread across long-standing systems, shared drives, cloud services, and specialist applications.

Manage in place

A central element of the deal is a manage-in-place approach. Rather than requiring a wholesale migration into a new repository, the model applies governance controls across the systems an organisation already uses. That reflects both budget constraints and the complexity of moving decades of records.

Shane Parsons, Chief Executive Officer at Informotion, said many organisations are finding that the condition of their data, not the AI software itself, is the main obstacle.

"Every organisation we talk to wants to put AI in front of its people, and most find the hard part is the data they have been accumulating for twenty years. Managing that data in place spares them a migration programme they cannot afford and do not want. Our job is the governance design that makes it defensible," Parsons said.

That message is likely to resonate in government, where records systems often stretch back decades and agencies are under pressure to show that information can be retrieved, retained, and disposed of according to policy. In corporate settings, the same issues affect legal risk, privacy compliance, and the internal use of generative AI tools.

RecordPoint's recent growth has been strongest in the public sector. According to the company, more than 80 per cent of Victorian government departments now use its technology to manage and control information, giving it a sizeable foothold in one of the region's most compliance-heavy customer groups.

The company has also been building out its sales model. Lucarelli was recently appointed chief revenue officer as RecordPoint expands into technology channel sales, and the Informotion agreement fits that broader push to work through specialist partners as well as direct customer relationships.

Expansion year

For Informotion, the agreement caps a period of change that has broadened its offering beyond specialist records management advisory work. Parsons was appointed in February as the firm repositioned itself towards Microsoft-focused transformation services and increased investment in Microsoft-related work.

That shift was followed by the acquisition of the InTouch product suite from InReach Software. The browser-based interface sits over OpenText Content Manager, a records system widely used across Australian and New Zealand government since the late 1980s, giving Informotion a stronger role in environments where legacy records platforms remain deeply embedded.

Informotion was also named in two ISG Microsoft Partner Ecosystem quadrants, placing it alongside several large global systems integrators. That recognition underlines the firm's effort to present itself not only as a compliance adviser but also as a transformation partner for organisations trying to reconcile old records obligations with newer cloud and AI projects.

Jesse Edwards, APAC Sales Director at RecordPoint, said the combined offer is intended to shorten the path from advice to implementation.

"Government agencies and businesses in Australia and New Zealand are being asked to prove what they hold, and to do it quickly. Together we can bring the advice and the technology into the same project," Edwards said.