ServiceNow appoints first-ever APJ chief strategy officer

Enterprise cloud firm ServiceNow has announced the appointment a new chief strategy officer for Asia Pacific & Japan, as the company looks to drive consistent business strategy, collaboration and partnerships.

Former Optus IT director Apurva Chikhalikar will step into the role, the first of its kind for the company.

In the newly created CSO role at ServiceNow, Chikhalikar will be primarily responsible for business strategy and solving customer challenges.

Chikhalikar is also tasked with communicating and implementing the company's IT strategy internally and externally for employees, partners, suppliers, and contractors.
 

His area of responsibility will include driving industry collaboration, technology partnerships, and partnering with institutional leaders, special committees, and consultants to support the execution of key initiatives around the region.
  

“Having rolled out a successful ServiceNow implementation at Optus, and having experienced first-hand the great efficiencies and transformational benefits we were able to achieve, the opportunity to join ServiceNow in a new strategic role was too good to turn down,” Chikhalikar says of his appointment.

Before taking up the new role at ServiceNow, Chikhalikar spent eight years at Optus Singtel and was responsible for the end-to-end management of Optus Business IT with a primary focus on maximising value for Optus Business and its customers.