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Unisys named Leader for managed workplace services

Thu, 14th Mar 2019
FYI, this story is more than a year old

Gartner has positioned Unisys in the Leaders quadrant of its 2019 Magic Quadrant for Managed Workplace Services* – positioning Unisys among 21 companies delivering managed workplace services.

Gartner defines managed workplace services (MWS) as a subset of the IT outsourcing market that includes traditional end-user outsourcing as well as new digital workplace services to provide cloud-first, automated and integrated support to end users.

The report, which evaluated the market, positioned Unisys highest on the ability to execute axis.

"With the workplace as the front line of digital change and employee engagement, innovative workplace services give organisations a competitive edge," the report says.

"To us, Gartner's recognition of Unisys as a Leader in managed workplace services validates our approach to the digital workplace, focusing on security and automation to increase productivity and user satisfaction for our clients," says Unisys enterprise solutions president and senior vice president Eric Hutto.

"We believe this report illustrates that we are responding to the needs of today's digital workers for secure collaboration and the ability to harness automation and artificial intelligence for the most efficient workforce support.

The Unisys suite of digital workplace services enables clients to transform their end-user collaboration platforms, services and productivity solutions into a modern, cloud-based, mobility-enabled digital workplace that fosters worker innovation and productivity while reducing IT costs.

"Our investments in Digital Workplace Services complement our already strong ability to execute on behalf of our clients, delivering business value with focused innovation," says Unisys digital workplace services global vice president Mickey Davis.

"Our consistent delivery methods paired with our investments allow us to not only bring new technologies to our clients but also to use those technologies to enhance their customers' experiences.

*Unisys was named in the North America version of the Magic Quadrant, as opposed to the Europe version.

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