Gartner Magic Quadrant Stories

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Gartner Magic Quadrant stories

Exclusive: Celonis says AI fails without context in operations

AI deployments are failing at scale because most systems lack the context needed to stop agents hallucinating, Celonis says.

By Jake MacAndrew • 3 min read • Today

DevOps

Rocket named Challenger in Gartner technical debt tools

Gartner's new category reflects surging demand for tools that help enterprises tackle ageing software estates, security risks and outage threats.

By Mark Tarre • 4 min read • Yesterday

Robotics

Claroty launches AI security agent for critical systems

It targets operators where outages can threaten safety and continuity, as industrial and healthcare environments face faster-moving AI-driven attacks.

By Sofiah Nichole Salivio • 4 min read • 3 days ago

Data Protection

Proximus Global rises to Gartner CPaaS leaders group

The upgrade should boost Proximus Global's appeal to multinational buyers seeking compliant messaging, identity and network tools across markets.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago

Digital Transformation

Sinch named Gartner leader in CPaaS for fourth year

Enterprises are putting greater weight on fraud controls and identity checks as AI-driven customer messaging becomes central to CPaaS buying decisions.

By Mark Tarre • 4 min read • 3 days ago

DevOps

Software Improvement Group named Gartner leader on debt

The award underscores rising demand for software tools that spot structural risk as AI coding assistants flood enterprise systems with new code.

By Mark Tarre • 5 min read • Last week

Ransomware

TrendAI named Gartner endpoint leader for 21st time

The ranking underscores rising demand for tools that can cover hybrid networks as ransomware and identity attacks increasingly target connected devices.

By Mark Tarre • 4 min read • Last week

Software-as-a-Service

Infobip named Gartner CPaaS leader in 2026 ranking

The ranking strengthens Infobip's position with enterprise buyers as CPaaS vendors compete to bundle messaging, voice and AI tools.

By Sean Mitchell • 3 min read • Last month

Digital Transformation

Atera offers fee-free Robin if AI misses support target

Atera will waive all fees for Robin if the autonomous IT agent fails to resolve 50% of targeted technical tickets within 90 days.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Document Management

DocuWare named a challenger in Gartner document review

DocuWare lands challenger spot in Gartner's 2026 document management review as the software maker touts AI-ready tools and partner-led growth.

By Sean Mitchell • 2 min read • Last month

Digital Transformation

Celonis tops Gartner's 2026 process intelligence ranking

The reclassified market is now being judged on live operational context, a shift that could shape how large firms deploy AI and automation.

By Mark Tarre • 4 min read • Last month

Malware

Group-IB named a Leader in Gartner cyberthreat report

The ranking could boost Group-IB’s profile with security buyers as Gartner’s new category highlights tools that spot cybercrime before attacks escalate.

By Mark Tarre • 4 min read • Last month

Endpoint Protection

CrowdStrike leads Gartner cyberthreat intelligence quadrant

The ranking highlights growing demand for intelligence that can guide detection and response inside security tools, rather than stand-alone reports.

By Sean Mitchell • 3 min read • Last month

Document Management

Hyland named Leader in Gartner's 2026 document review

The ranking highlights growing demand for governed AI tools in regulated sectors, where document control and auditability are becoming critical.

By Sean Mitchell • 4 min read • Last month

Software-as-a-Service

Boomi gains analyst praise across integration & AI

Analysts are increasingly backing Boomi as buyers seek one platform to govern data, APIs and AI as pilots move into production.

By Sean Mitchell • 4 min read • Thu, 30th Apr 2026

EduTech

Workday expands ANZ student systems push after Gartner nod

Universities facing tighter budgets are being pitched a cloud platform that links student, finance and workforce data across the campus.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 14th Apr 2026

Stories from Other Regions

Gartner Magic Quadrant stories

Unified Communications

Kore.ai opens Bay Area headquarters in growth push

The move puts the AI software company closer to enterprise buyers, investors and partners as it scales after adding more than 100 customers last year.

By Sean Mitchell • 4 min read • Last month