WalkMe expands partner network with Cognizant & UST

WalkMe, a specialist in digital adoption solutions, has announced the expansion of its partner network through new strategic partnerships with Cognizant and UST. These alliances aim to assist organisations in navigating the complexities of change management and digital adoption, with an emphasis on the latest generative AI technologies. The partnerships are positioned to offer customers enhanced capabilities in adopting and scaling new technologies efficiently.

Cognizant brings its extensive cross-industry experience and enterprise application expertise to the table. The company offers a comprehensive suite of solutions tailored to accelerate business transformation. Cognizant's certified training resources and innovative methodologies will support WalkMe's digital adoption platform, helping clients drive growth and improve user productivity. Michael Valocchi, Senior Vice President and Head of Cognizant Consulting Americas, stated that the partnership emphasises human-centred change, enabling faster training results and greater adoption of new technologies.

The collaboration with Cognizant will deliver multiple benefits including accelerated cloud adoption, enhanced competitive edge, and seamless technology integration to improve user experiences. Cognizant's global presence and pool of industry experts further reinforce the potential of this partnership to deliver valuable outcomes for their joint customers.

On the other hand, UST's open innovation program, UST Spark, fosters strategic partnerships and explores technological synergies to address current and future business challenges. UST selected WalkMe as a partner due to its alignment with UST's core operations and expertise. The partnership initially focuses on regions such as Spain and Latin America, with plans to expand to other territories soon.

Jose Salamanca, Managing Director of UST in Spain and LATAM, expressed excitement about the collaboration, highlighting WalkMe's role in streamlining technological landscapes and business processes for UST customers. He noted that WalkMe's expertise aids UST's strategy of prioritising simplification and user-centricity in digital transformation efforts.

Travis Dion, Global Vice President and Channel & Alliance Leader at WalkMe, emphasised the timeliness of these partnerships. Given the surge in generative AI applications, organisations are eager to leverage this transformative technology. Dion highlighted that WalkMe has been at the forefront of solving digital adoption challenges for over a decade and is thrilled to support Cognizant and UST in helping clients embrace new AI capabilities effectively.

The strategic alliances with Cognizant and UST aim to bolster WalkMe's position in the market, providing customers with the necessary tools to manage digital transformations efficiently. The partnerships focus on delivering a better user experience, faster training results, and higher returns on software investments, all of which are essential for navigating today's rapidly evolving technological landscape.