Zoom adds AI tools for office spaces & meeting rooms

Zoom Video Communications has introduced new Zoom Spaces features for physical offices, adding AI tools for meeting rooms and workplace displays.

The update includes automated meeting setup, adaptive room cameras, in-room note-taking, AI-generated whiteboards and a new digital signage product. It also expands compatibility with Cisco hardware and adds support for Google Beam.

Zoom is framing the release around a long-standing problem for office teams: decisions made in meeting rooms often do not transfer cleanly into the digital systems used for follow-up work. The latest Zoom Spaces additions are intended to keep notes, summaries and action items tied to the meeting in which they were created.

Among the new functions, Zoom Rooms will be able to detect room occupancy and prepare a space for a scheduled meeting. That includes adjusting camera framing, room layout and connected settings to suit the type of meeting.

Another update changes how room cameras present participants. AI adaptive camera mode will detect the number of people in a room and switch between a single framed view, a combined room-wide and active-speaker feed, or a multi-stream gallery for larger groups.

For follow-up work, My Notes for Zoom Rooms brings note-taking to the in-room controller. The goal is to let teams capture action points during in-person meetings without switching to a separate device or system.

Zoom is also adding what it calls an agentic whiteboard. Users will be able to generate a whiteboard from meeting context, agenda items, past discussions and shared documents, with the board updating as the discussion continues.

Speaker identification is another focus. When smart name tags for voice are used, transcripts, summaries and action items will be attributed to the right people. Smart name tags for video will also be extended to more devices, including Android.

Across the office

Outside the meeting room, Zoom is expanding into workplace communications on office screens. Zoom Digital Signage Plus is being launched as a premium offering that combines digital signage management and AI-assisted content creation in the same platform.

The company is also targeting shared work environments. A feature called Bring Your Own Zoom is designed for co-working providers, allowing approved guests to sign in to their own Zoom account and use a tailored Zoom Rooms experience from a shared workspace.

For video meetings, Intelligent Director will support a broader range of camera placements, including side-wall installations. This is intended to improve visibility of in-room participants for remote attendees across different room types.

Partner ecosystem

Interoperability with other suppliers remains part of the strategy. Native Zoom Rooms are in beta on a range of compatible Cisco devices, allowing customers to run Zoom room software on existing Cisco hardware.

Zoom is also bringing its conferencing platform to Google Beam through HP Dimension for Google Beam. The offering is aimed at immersive 3D communication between distributed teams.

Custom AV deployments are also being updated. Expanded configuration for NDI and Dante, along with gallery layout customisation with assigned seating, is intended to give integrators more control over professional audiovisual environments.

Jeff Smith, Head of Product, Workplace at Zoom, outlined the company's case for the release.

"Every conference room is full of decisions, ideas, and momentum, and until now, most of that intelligence just evaporated after the meeting ended. We built Zoom Rooms with AI to help organisations capture the context created in conversations and carry it forward into action. These innovations make that intelligence available in every corner of the workplace, with the openness and flexibility our customers demand," said Smith.

Most of the features are scheduled to roll out in stages, with several due in the coming months and Cisco support already in beta.