8x8 stories
8x8, an integrated cloud communications platform provider, is set to acquire cloud-based communications provider Fuze for $250m.
8x8 enhances its eXperience Communications as a Service (XCaaS) platform with new features to boost productivity and customer satisfaction.
8x8 introduces 8x8 Frontdesk, a new XCaaS solution for high-volume call handling, aiming to enhance the receptionist role in a hybrid work environment.
8x8's voice solution for Microsoft Teams exceeds 100,000 business users globally with call recording and presence sync enhancements.
8x8 CEO Dave Sipes says the recognition validates the company's commitment to the four pillars of great customer service.
8x8's XCaaS solution offers 99.999% uptime and guarantees reliability for organisations with hybrid workforces.
8x8 launches enhancements to its XCaaS platform to support hybrid workforces, including better video meetings and expanded compatibility with Microsoft Teams.
8x8 introduces Experience Communications as a Service (XCaaS; merging UCaaS and CCaaS to enhance employee and customer experiences.
8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.
Cloud communications platform provider 8x8 has announced upgrades to its contact centre, voice communications, chat and meetings.
8x8 launches new contact centre solution for Microsoft Teams, enabling enhanced customer engagement and global telephony capabilities.
8x8 has announced it is experiencing strong channel momentum and growth driven by the 8x8 integrated cloud contact centre and communications product.
Winter 2021 features provide integrated solutions from a single provider, both from 8x8 itself and from partners including Verint.
The cloud contact centre and cloud workforce management applications together are joint offerings for mid-market and enterprise businesses.
Dave Sipes appointed CEO of 8x8; company reaffirms Q3 and full-year fiscal 2021 guidance. Sipes was formerly COO of RingCentral.
8x8 is enhancing its communications platform with new cloud features, including improved security, collaboration, and user interface updates.
According to 8x8 chief executive officer Vik Verma, the recognition also validates the company's single-platform approach to contact centre innovation.
8x8's Voice for Microsoft Teams fills gaps in the remote collaboration tool, offering expanded international calling plans, CRM integration, and more.
CCEP Indonesia has onboarded 8x8's SMS API to provide a mobile order and delivery management platform for its distributors and retailers.
The most important thing is having a long-term commitment to investing in staff, writes 8x8 channel enablement manager for ANZ Sophia Demetriades.
