8x8 stories - Page 4
Contact centre market to see 14.6% CAGR over next five years
Fri, 12th Jul 2019
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crm
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martech
The rise in omnichannel communication will be a large contributor to this growth, says Fortune Business Insights.
Exclusive: How the channel can take advantage of cloud communications
Mon, 1st Apr 2019
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uc
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contact centre
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ingram micro
Ingram Micro NZ, 8x8 and Tradewinds discuss the state of cloud communications in ANZ and the channel opportunity it presents.
8x8 launches X series contact centre cloud solution in ANZ
Tue, 26th Mar 2019
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crm
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martech
8x8 launches cloud-based communications platform, X Series, in Australia and New Zealand to transform customer and employee experiences.
8x8 announces Google Cloud contact centre AI integration
Wed, 13th Mar 2019
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martech
8x8 integrates its contact centre with Google Cloud's contact centre AI to improve customer service and productivity.
8x8 bolsters ANZ channel momentum with four new hires
Wed, 6th Mar 2019
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uc
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partner programmes
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contact centre
8x8 strengthens its cloud communications presence in Australia and New Zealand with four new hires to boost support for resellers and channel partners.
How AI benefits customer service
Mon, 25th Feb 2019
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crm
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martech
Advanced analytics techniques for customer care are finally moving from the lab to production, using machine learning and AI to find context in customer data.
8x8 appoints ANZ channel senior manager
Wed, 23rd Jan 2019
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uc
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avaya
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oracle
8x8 has appointed Steve Shaw as senior channel manager for ANZ, aiming to enhance regional partner collaborations and bolster cloud communications growth.
8x8 accelerates APAC expansion, appointing first ever NZ Regional Manager
Thu, 6th Sep 2018
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crm
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martech
8x8 accelerates its APAC expansion by appointing Deane Jessep as New Zealand Regional Manager, aiming to boost sales and channel partnerships.
8x8 selects Confirmit to deliver deeper customer insights
Wed, 25th Jul 2018
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cx
Confirmit Horizons platform to power customer voice programme for leading cloud communications solutions provider 8x8.
Exclusive Interview: 8x8 - more than just UC
Thu, 12th Jul 2018
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virtualisation
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uc
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daas
8x8 shows no sign of slowing with its cloud-based communications platform. Brendan Maree explains how it got to where it is today.
EXCLUSIVE: Ingram NZ adds disruptive 8x8 solutions
Mon, 18th Jun 2018
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martech
Ingram NZ teams up with 8x8 to bring cutting-edge cloud-based unified communications, collaboration, and contact centre solutions to the NZ market.
IM Showcase 18: VMware takes King of the Show!
Tue, 29th May 2018
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virtualisation
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uc
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it automation
A quick photo tour of just some of the exhibitions on display at the Auckland edition of Showcase, including King of the Show - VMware.
Tearing down international borders with cloud-based communication
Fri, 9th Feb 2018
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martech
Companies with global aspirations face challenges in deploying effective communications infrastructure, but cloud-based platforms offer a solution.
8x8 looking for new partners in ANZ due to product demand
Thu, 1st Feb 2018
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uc
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partner programmes
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contact centre
8x8 are promoting their partnership programme in a bid to expand their channel partner ecosystem across Australia and New Zealand.
Brendan Maree takes on 8x8 vice president role
Mon, 13th Nov 2017
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uc
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contact centre
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interactive intelligence
Former Interactive Intelligence executive Brendan Maree has taken on the role of Asia Pacific vice president for unified communications provider 8x8.
8x8 introduces its premium feature rich CCaaS product to AU and NZ
Mon, 21st Nov 2016
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crm
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martech
8x8 is a global organisation that recently opened up business in AU & NZ after experiencing strong demand in the area - find out what they offer here.
8x8 reveals next gen global partner program to lead cloud transformation
Tue, 15th Nov 2016
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uc
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partner programmes
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contact centre
8x8 introduces Channel 2.0, aimed at accelerating partner growth in response to industry shift. New partners and certifications also announced.