Bain & Company stories
AI drives surge in complex software pricing models
2 days ago
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saas
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digital transformation
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fintech
AI pushes software sellers towards hybrid billing as usage charges jump sevenfold and finance teams face rising invoicing risk.
Khan TED Institute targets low-cost AI-focused degree
4 days ago
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edutech
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e-learning
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iam
ETS, Khan Academy and TED plan AI-focused higher education model with skills-based progression and corporate backing, aimed at costing under $10,000.
Qualtrics boosts CX suite with new AI & automation tools
Last month
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uc
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data analytics
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digital transformation
Qualtrics unveils AI-driven CX upgrades to unify feedback, automate text analysis and deploy agents that resolve customer issues in real time.
Qualtrics unveils AI tools to fix customer issues fast
Last month
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uc
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data analytics
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digital transformation
Qualtrics launches AI-powered customer experience tools to unify feedback, automate analysis and fix service issues before they escalate.
Q4 upgrades IR sites to boost visibility in AI search
Last month
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saas
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digital transformation
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fintech
Q4 adds AI-focused optimisation to investor relations sites, helping listed firms surface verified disclosures in answer engines like ChatGPT.
AI demands could drive USD $500 billion annual data centre spend
Tue, 23rd Sep 2025
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saas
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hyperscale
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dc
AI demand could drive USD $500 billion in annual data centre spending by 2030, creating a USD $2 trillion cloud revenue opportunity despite funding shortfalls.
What the 90s taught us about ERP: A legacy of failure
Wed, 17th Sep 2025
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data analytics
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digital transformation
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martech
The 90s ERP boom led to costly legacy systems, warning companies today against rushed AI investments without strategy and quality data management.
Bain partners with Palantir to drive rapid AI business change
Tue, 27th May 2025
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edutech
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data analytics
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digital transformation
Bain partners with Palantir to quickly boost AI adoption in business, combining consulting expertise with advanced AI platforms for rapid transformation.
Qualtrics launches AI-driven market intelligence platform
Thu, 20th Mar 2025
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data analytics
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cx
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martech
Qualtrics has launched Qualtrics Edge, a new market intelligence platform that combines AI with consumer insights to transform decision-making for businesses.
Bain, Kantar, and Qualtrics launch global standards for CX
Tue, 8th Oct 2024
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cx
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martech
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partner programmes
Bain, Kantar, and Qualtrics unveil updated Global Standards for Customer Experience following extensive consultation, aiming to enhance CX across industries.
AI market poised to reach $990B by 2027, report says
Fri, 4th Oct 2024
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semiconductors
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supply chain
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genai
Bain and Company's latest report predicts AI market to grow to $990 billion by 2027, driven by generative AI and sovereign AI ecosystems.
Qualtrics and Bain & Company boost partnership to enhance customer experience
Fri, 3rd May 2024
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cx
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martech
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nps
Qualtrics and Bain & Company are to broaden their partnership to spur customer experience innovation, merging Qualtrics' AI tech with Bain's customer experience methods for faster, cost-effective improvements.
US consultancy acquires Australian AI company Max Kelsen
Tue, 1st Aug 2023
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partner programmes
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ai
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healthtech
Bain & Company has acquired Max Kelsen's consulting and managed services divisions to offer enhanced ML and AI capabilities to clients across the globe.
Coherent appoints Joel Lim as CEO
Fri, 21st Oct 2022
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partner programmes
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casb
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microsoft
Coherent, the financial services technology provider, announces new leadership, geographic expansion across the US, Canada, and four new partnerships.