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Black Friday stories

Collection

Viral festival moment boosts demand for Huski flutes

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A viral festival clip of a top influencer sipping from a pink Huski champagne flute has sent global demand for the Kiwi drinkware brand soaring.
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Avast warns of surge in fake online shops in Australia

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Avast flags 430,000 blocked visits to fake online shops in Australia, warning scam “ghost stores” will surge over summer sales and Christmas.
The iconic

Australia Post campaign boosts Parcel Locker rewards

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Australia Post teams with The ICONIC and Oz Hair and Beauty, offering AUD $10 rewards to steer online shoppers towards Parcel Lockers.
Cheerful british pet owner with shopping cart pet food supplies cats dogs store

UK Black Friday spending soars in pet sector as big baskets lead

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UK Black Friday pet sector spending surged with average orders up 56%, as shoppers focused on essentials and bigger baskets to maximise savings.
Vibrant illustration enthusiastic shoppers uk landmarks black friday

UK sees world’s highest Black Friday growth led by loyalty spend

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UK saw the highest global Black Friday growth at 16%, driven by loyalty spend, AI tools, and personalised retail experiences, outpacing US and ANZ markets.
Black friday uk online shopping smartphones tablets gifts social media

Social shopping sees record Black Friday surge as UK eCommerce grows

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UK eCommerce sales surged 27% during Black Friday as social media platforms like TikTok fueled a 152% global rise in social shopping transactions.
Colorful shopping bags gift boxes digital ads black friday cyber monday

Brands boost BFCM revenue by 38% with creative ad expansion

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Brands boosted Black Friday and Cyber Monday revenue by 38% year-on-year through varied creative ads, despite only a 13% rise in ad spend, analysis shows.
Online shopping scene busy people laptops mobile devices shopping bags

Black Friday searches hit 33.5bn as shoppers favour value & pets

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Black Friday searches hit 33.5bn, with pet products surging 81% and shoppers favouring value, wellness, and early deals over luxury goods this year.
Ps simon hayward vice president of sales emea freshworks e1755063247645

What Black Friday revealed about retail’s customer service challenges

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Black Friday exposed how rising demand strains UK retailers' customer service, revealing challenges caused by complex systems and ageing processes.
Realistic photo busy uk shopping street crowds fewer people sale displays

Black Friday UK footfall dips 3% as shoppers seek better deals

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UK Black Friday footfall fell 3% year-on-year as shoppers sought better deals amid cost-of-living worries, despite a 54.9% rise from the prior week.
Realistic person shopping online smartphone shopping bags boxes digital icons cyber monday

US online sales hit USD $14.25 billion on Cyber Monday 2025

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US online sales reached a record USD $14.25 billion on Cyber Monday 2025, driven by strong discounts and a surge in mobile shopping activity.
Frustrated shopper using laptop amid shopping bags home uk obstacles

Website accessibility barriers drive UK shoppers to abandon sales

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Accessibility barriers cause 57% of UK shoppers, including 76% with disabilities, to abandon online purchases during key sales like Black Friday and January sales.
Realistic photo person online shopping laptop shadowy cyber threat modern british living room

Black Friday: shoppers & retailers face rising cyber threats

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Around 60% of UK adults plan to shop this Black Friday, as retailers brace for rising cybercrime targeting fast-paced online sales and AI-driven bots.
Busy uk household online shopping laptops smartphones delivery boxes

Cyber Monday outpaces Black Friday as peak for UK online orders

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Cyber Monday overtook Black Friday as the busiest day for UK online orders during peak season, accounting for 42% of Black Friday weekend sales.
Uk retail store cyber security digital padlocks warning customer data

UK retail cyber attacks spread evenly, not linked to key events

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UK retail cyber attacks occur consistently year-round, not just around shopping events, exposing sensitive data of millions and challenging risk timing assumptions.
Frustrated british family tangled wires smart devices modern uk home

One in three Britons struggle to connect smart tech at home

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One in three Britons struggle to connect smart home tech, with 12.8 million planning purchases this Black Friday but facing setup frustrations.
Digital illustration person shopping online ominous shadow hands cyber threats black friday uk

Black Friday shoppers & retailers face surge in cyber threats

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UK shoppers and retailers brace for a spike in cyberattacks this Black Friday as criminals exploit rising online spending with advanced scams.
Frustrated australian shoppers leaving retail store shopping bags left behind

Poor service could cost Australian retailers AUD $66 billion

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Australian retailers risk losing AUD $66 billion this peak season as 41% of consumers cut spending after poor service experiences, warns Qualtrics research.
Busy warehouse workers moving boxes parcels delivery trucks holiday season activity

UK SMEs turn to fast-track finance as Black Friday demand surges

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UK SMEs are increasingly using fast-track finance to meet surging Black Friday demand, with applications rising nearly a third ahead of the festive season.
Online checkout credit card shopping fraud holiday shopping shadowy hands

Friendly fraud set to surge by 25% over peak holiday shopping days

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Friendly fraud is set to rise by 25% over the peak holiday shopping days, with transactions averaging USD $291, costing retailers billions globally.