Black Friday stories
Viral festival moment boosts demand for Huski flutes
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A viral festival clip of a top influencer sipping from a pink Huski champagne flute has sent global demand for the Kiwi drinkware brand soaring.
Avast warns of surge in fake online shops in Australia
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Avast flags 430,000 blocked visits to fake online shops in Australia, warning scam “ghost stores” will surge over summer sales and Christmas.
Australia Post campaign boosts Parcel Locker rewards
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Australia Post teams with The ICONIC and Oz Hair and Beauty, offering AUD $10 rewards to steer online shoppers towards Parcel Lockers.
UK Black Friday spending soars in pet sector as big baskets lead
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UK Black Friday pet sector spending surged with average orders up 56%, as shoppers focused on essentials and bigger baskets to maximise savings.
UK sees world’s highest Black Friday growth led by loyalty spend
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UK saw the highest global Black Friday growth at 16%, driven by loyalty spend, AI tools, and personalised retail experiences, outpacing US and ANZ markets.
Social shopping sees record Black Friday surge as UK eCommerce grows
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UK eCommerce sales surged 27% during Black Friday as social media platforms like TikTok fueled a 152% global rise in social shopping transactions.
Brands boost BFCM revenue by 38% with creative ad expansion
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Brands boosted Black Friday and Cyber Monday revenue by 38% year-on-year through varied creative ads, despite only a 13% rise in ad spend, analysis shows.
Black Friday searches hit 33.5bn as shoppers favour value & pets
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Black Friday searches hit 33.5bn, with pet products surging 81% and shoppers favouring value, wellness, and early deals over luxury goods this year.
What Black Friday revealed about retail’s customer service challenges
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Black Friday exposed how rising demand strains UK retailers' customer service, revealing challenges caused by complex systems and ageing processes.
Black Friday UK footfall dips 3% as shoppers seek better deals
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UK Black Friday footfall fell 3% year-on-year as shoppers sought better deals amid cost-of-living worries, despite a 54.9% rise from the prior week.
US online sales hit USD $14.25 billion on Cyber Monday 2025
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US online sales reached a record USD $14.25 billion on Cyber Monday 2025, driven by strong discounts and a surge in mobile shopping activity.
Website accessibility barriers drive UK shoppers to abandon sales
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Accessibility barriers cause 57% of UK shoppers, including 76% with disabilities, to abandon online purchases during key sales like Black Friday and January sales.
Black Friday: shoppers & retailers face rising cyber threats
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Around 60% of UK adults plan to shop this Black Friday, as retailers brace for rising cybercrime targeting fast-paced online sales and AI-driven bots.
Cyber Monday outpaces Black Friday as peak for UK online orders
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Cyber Monday overtook Black Friday as the busiest day for UK online orders during peak season, accounting for 42% of Black Friday weekend sales.
UK retail cyber attacks spread evenly, not linked to key events
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UK retail cyber attacks occur consistently year-round, not just around shopping events, exposing sensitive data of millions and challenging risk timing assumptions.
One in three Britons struggle to connect smart tech at home
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One in three Britons struggle to connect smart home tech, with 12.8 million planning purchases this Black Friday but facing setup frustrations.
Black Friday shoppers & retailers face surge in cyber threats
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UK shoppers and retailers brace for a spike in cyberattacks this Black Friday as criminals exploit rising online spending with advanced scams.
Poor service could cost Australian retailers AUD $66 billion
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Australian retailers risk losing AUD $66 billion this peak season as 41% of consumers cut spending after poor service experiences, warns Qualtrics research.
UK SMEs turn to fast-track finance as Black Friday demand surges
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UK SMEs are increasingly using fast-track finance to meet surging Black Friday demand, with applications rising nearly a third ahead of the festive season.
Friendly fraud set to surge by 25% over peak holiday shopping days
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Friendly fraud is set to rise by 25% over the peak holiday shopping days, with transactions averaging USD $291, costing retailers billions globally.