Booking system Stories

Global Stories

Booking system stories

Automated bots now account for majority of traffic to travel sites

Automated bots now make up nearly 60% of visits to travel websites, disrupting bookings and prices across the global tourism sector, a new report reveals.

By Shannon Williams • 4 min read • Thu, 25th Sep 2025

Data Analytics

Airline fraud drops globally as major geographies see steady decline

Airline fraud attempts have fallen 30% globally in H1 2025, with Europe seeing a record 50% drop, marking a major shift in fraud patterns.

By Catherine Knowles • 3 min read • Thu, 4th Sep 2025

Robotic Process Automation

Emburse adds itinerary management to app for seamless business travel

Emburse has added integrated itinerary management to its app, enabling business travellers to manage bookings and expenses seamlessly within one platform.

By Catherine Knowles • 3 min read • Fri, 25th Jul 2025

Online bookings

Business travellers opt for earlier hotel bookings, study finds

A report reveals that business travellers are booking hotels earlier, with average lead times rising to 17.35 days in late 2024, up nearly 7% from 2023.

By Catherine Knowles • 3 min read • Fri, 21st Feb 2025

Customer Experience

ResDiary & Quandoo team up to boost Australian bookings

ResDiary and Quandoo's new partnership in Australia is set to boost bookings by 1.5 million, enhancing dining choices and venue operations during the cost-of-living crisis.

By Sean Mitchell • 3 min read • Wed, 20th Nov 2024

Cloud Services

Stellar launches platform to cut luxury travel booking losses

Stellar's new platform offers a secondhand market for luxury travel bookings, potentially saving consumers $100 billion annually.

By Shannon Williams • 3 min read • Thu, 13th Jun 2024

Revenue management

SiteMinder launches revolutionary mobile platform for hotel revenue management

SiteMinder unveils an innovative mobile platform for hotel revenue management, fundamentally transforming operations with real-time booking adjustments and risk identification capabilities.

By Kaleah Salmon • 3 min read • Fri, 15th Mar 2024

Payment Technologies

Vagaro & Liberis ally to launch capital fund for SME growth

Vagaro and Liberis have partnered to launch Vagaro Capital, providing SMEs with personalised funds for business expansion.

By Sean Mitchell • 2 min read • Mon, 16th Oct 2023

Partner Programmes

Humly launches partnership with Australia's MadisonAV

As part of its ongoing worldwide expansion, Swedish workplace experience company, Humly, launches a partnership in Australia with MadisonAV.

By Kaleah Salmon • 3 min read • Thu, 25th May 2023

Distributors

Evoko introduces two new room management systems

Evoko, a well-known provider of room reservation solutions, has unveiled the new Evoko Liso and Evoko Naso room management systems.

By Kaleah Salmon • 3 min read • Fri, 19th May 2023

Stories from Other Regions

Booking system stories

Data Protection

SimplyBook.me launches AI voice tool for bookings

SimplyBook.me rolls out AI Voice Booking, letting customers schedule appointments by speaking naturally on websites, WhatsApp and social channels.

By Melania Watson • 4 min read • Fri, 19th Dec 2025

Unified Communications

CatchCorner & Google enable instant sports venue bookings in search

CatchCorner teams up with Google to offer instant online bookings for sports venues across major North American cities via Google Search and Maps.

By Catherine Knowles • 4 min read • Thu, 4th Sep 2025

OpenAI

TheFork integrates OpenAI's Operator for UK bookings

TheFork has integrated OpenAI's Operator into its platform, enabling automated restaurant bookings and personalised recommendations for UK diners.

By Kaleah Salmon • 2 min read • Fri, 28th Feb 2025

Marketing Technologies

IndiGo partners with Amadeus to enhance booking technology

Amadeus and IndiGo team up to integrate NDC content, enhancing booking efficiency and personalisation. IndiGo aims to revolutionise air travel in India and beyond.

By Catherine Knowles • 3 min read • Thu, 19th Sep 2024

Application Programming Interface

RateHawk opens Asian headquarters in Singapore targeting travel market

RateHawk has expanded into Asia with a new Singapore HQ to target travel agents, offering a B2B platform for booking hotels, flights, and transfers.

By Catherine Knowles • 3 min read • Wed, 19th Jun 2024

Customer Experience

Sembo unveils AI assistant revolutionising multi-destination travel booking

Nordic-based travel agency, Sembo, introduces an AI assistant that enables personalised, multi-destination journey booking, a first in the travel industry.

By Catherine Knowles • 3 min read • Thu, 25th Apr 2024

Payment Technologies

Mangopay and OVO Network ally to simplify chalet booking payments

Mangopay is teaming up with Alpine chalet specialist, OVO Network, to automate and streamline payments for holiday property rentals, enhancing efficiency and user experience.

By Catherine Knowles • 3 min read • Fri, 12th Jan 2024