Bryan Martin stories
Bryan Martin is a discerning author with a keen interest in the corporate dynamics of innovative business solutions, particularly within the contact centre industry. His writings furnish insights into the evolving landscape of customer service technology, highlighting the achievements of notable companies in the sector.
With a close eye on executive movements that signal strategic shifts, Martin also covers major leadership transitions, epitomising the fluidity and fast-paced changes characteristic of the technology-driven marketplace. His narratives underscore the implications of such pivotal changes on a company's trajectory and the broader implications on industry forecasts and performance.
8x8 announces change of CEO
Tue, 15th Dec 2020
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uc
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contact centre
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8x8
Dave Sipes appointed CEO of 8x8; company reaffirms Q3 and full-year fiscal 2021 guidance. Sipes was formerly COO of RingCentral.
8x8 named as Challenger in Gartner Magic Quadrant for Contact Centre as a Service
Fri, 20th Nov 2020
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crm
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uc
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martech
According to 8x8 chief executive officer Vik Verma, the recognition also validates the company's single-platform approach to contact centre innovation.