Cloud Communications stories - Page 3
Matt Milne appointed Access4's Chief Revenue Officer
Mon, 24th Feb 2025
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saas
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uc
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cx
Access4 has appointed Matt Milne as Chief Revenue Officer to enhance its go-to-market strategy and strengthen partner relationships from Sydney.
Neat predicts AI & 5G to transform video collaboration by 2025
Tue, 3rd Dec 2024
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uc
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digital transformation
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mfa
Neat forecasts that by 2025, AI and 5G will significantly transform video collaboration, driven by a projected global IT spend of USD $5.74 trillion.
Mitel & Talkative enhance AI capabilities in call centres
Fri, 15th Nov 2024
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cx
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martech
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omnichannel
Mitel has partnered with Talkative to enhance its contact centre solutions through AI, aiming to improve customer interactions and operational efficiency.
RingCentral leads 2024 Gartner Magic Quadrant for UCaaS
Thu, 24th Oct 2024
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uc
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digital transformation
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cx
RingCentral has been named a Leader in the 2024 Gartner Magic Quadrant for UCaaS for the tenth consecutive year, showcasing exceptional innovation and reliability.
Access4 honours top-performing partners at 2024 ANZ awards
Mon, 23rd Sep 2024
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uc
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it automation
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cisco
Access4 celebrated its top-performing partners at the 2024 ANZ Partner Awards in Queenstown, recognising outstanding contributions and innovative achievements.
Phil Zammit appointed VP of Avaya's Asia-Pacific operations
Fri, 23rd Aug 2024
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hyperscale
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cx
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martech
Avaya appoints Phil Zammit as VP for Asia-Pacific operations, aiming to enhance customer and partner relationships while driving regional market success.
Infobip appoints Yariv Dafna as new Chief Financial Officer
Wed, 21st Aug 2024
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cx
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martech
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iot
Yariv Dafna, with nearly 20 years of finance and business management experience, joins Infobip as CFO to help drive the company's continued growth.
Pivotel completes strategic acquisition of VoiceHub from Swoop
Tue, 23rd Jul 2024
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uc
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swoop
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cloud communications
Pivotel has finalised its acquisition of wholesale voice and messaging firm VoiceHub from Swoop, enhancing its services across Australia and New Zealand.
Ativa platform chosen by Alianza for Voice Analytics Platform power
Fri, 22nd Mar 2024
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uc
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collaboration
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voip
Alianza, the cloud communications firm, chooses Infovista's Ativa platform to fuel its Voice Analytics Platform, enhancing CSPs understanding of voice traffic through real-time metrics and diagnostics.
Vonage & AWS partner to improve developer solutions & fraud protection
Mon, 19th Feb 2024
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hyperscale
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public cloud
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cybersecurity
Vonage and Amazon Web Services join forces to expand developer solutions and advance fraud protection, with services including the Vonage Fraud Protection solution on AWS Marketplace.
Vonage empowers customer engagement with latest release
Fri, 7th Jul 2023
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digital transformation
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messaging
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cloud communications
Vonage enhances their Conversational Commerce solution, adding new features and capabilities to elevate customer engagement.
Access4 renews agreement with CommsPlus Distribution
Tue, 20th Jun 2023
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saas
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uc
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cloud services
CommsPlus Distribution currently provides the Access4 unified cloud communications and collaboration solution through SASBOSS to over 35 partners nationwide.
Vonage named Leader for conversational cloud by Opus
Tue, 11th Apr 2023
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edutech
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uc
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digital transformation
Vonage named Leader by Opus Research in Conversational Cloud report for its comprehensive cloud communications solutions.
Avaya appoints Dino Beverakis as CEO for Aus & New Zealand
Fri, 9th Dec 2022
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hybrid & remote work
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it industry
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avaya
Avaya has appointed Dino Beverakis as Managing Director for Australia and New Zealand. He will focus on driving growth and expanding opportunities.
Twilio appoints Nicholas Kontopoulos as Asia Pacific & Japan marketing vice president
Fri, 3rd Jun 2022
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cx
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martech
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sap
Twilio has appointed Nicholas Kontopoulos as Asia Pacific and Japan marketing VP to enhance regional business growth and be an innovative leader.
Digital Island appoints Grant Sweeney as customer & sales general manager
Tue, 26th Apr 2022
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uc
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hybrid cloud
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public cloud
Digital Island appoints Grant Sweeney as Customer and Sales General Manager to enhance its role as a specialty cloud communications provider in New Zealand.
Digital Island appoints Grant Sweeney as Customer & sales general manager
Tue, 26th Apr 2022
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uc
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hybrid cloud
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public cloud
Grant Sweeney appointed as Customer and Sales GM at Digital Island, to enhance role as communication and contact centre provider in New Zealand.
RingCentral and Mitel enter strategic partnership to enrich cloud comms
Thu, 6th Jan 2022
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uc
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partner programmes
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contact centre
RingCentral and Mitel have partnered to offer a migration path to RingCentral's cloud communications platform for Mitel's global customer base.
Video: 10 Minute IT Jams - Who is Access4?
Thu, 26th Aug 2021
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uc
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data analytics
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cloud services
Access4, a company founded in 2016, is helping managed service providers make the most out of unified communications in the Asia-Pacific region.
Video: 10 Minute IT Jams - An interactive demo of Twilio's Messaging API
Fri, 20th Aug 2021
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virtualisation
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api
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software development
Twilio developer evangelist Phil Nash showcases an interactive demo on the solution, and discusses customer success stories with this and other Twilio APIs.