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Cloud based contact centres have enabled Australian organisations to keep on working through the coronavirus pandemic but, in a climate of heightened risk, ensuring the security of your solutions and customer data is a critical imperative.More

One in three Australian office workers do not feel equipped with the digital tools to move to remote working.More

"It’s our job to build for the future rather than solely adding capacity for today."More

A study by Unisys reveals the security concerns of Kiwi consumers in the world of COVID-19.More

"For years now, businesses have been on a mission to digitally transform themselves and their operations. This year's global pandemic served as a barometer for the true state of that digital transformation."More

Spark has boosted its rural wireless broadband capacity in a bid to meet demand following the COVID-19 lockdown.More

ABSIA’s report uncovers expectations of growth and innovation and technological change as the Australian economy emerges from the pandemic.More

As an industry custom-built for people to stay indoors, it is understandable that the global video games market has boomed in the last few months, bringing huge profits for the leading gaming companies and their shareholders.More

"The digital transformation of the economy is driving demand for tech-enabled jobs across almost every industry and with it demand for people with digital skills."More

Apple, Alphabet, Amazon, Microsoft and Huawei occupy the top spots, followed by Alibaba, IBM, Sony and Facebook.More

As the crisis continues to play out, the onus is on the rest of us to remain on high alert, to ensure our systems and data aren’t infected with another kind of virus.More

This transition from plastic to molded fibre has already eliminated 933 tonnes of hard-to-recycle expanded plastic foam last year, according to HP.More

“Citrix is one of the partners that HPE is working very closely with to enhance existing solutions with components that are tailor made for COVID-19 response.”More

.After income tax expenses, FY19 profit reached $1.8 million, compared to $1.2 million in the year prior.More

New research from GlobalData found that the industry will recover after this initial slump to be worth almost US$238 billion by 2030.More

The survey shows technology companies are continuing to see customer interest in cybersecurity, cloud computing and other areas.More

A new MarketScape report from IDC names the Leaders and Major Players in the market that is seeing forced growth in the time of COVID-19.More

"Sadly, the fact is that to survive, new companies will have to cut expenses, which means that layoffs are inevitable."More

A new report from ESET has detailed the extent to which attackers employ brute-force tactics to infiltrate remote desktop protocols.More

"Moving forward, Malaysian enterprises will need to adopt new technology, restructure their business and workforce and undertake a transformation of their digital infrastructure, all of which will be essential for the recovery of the ICT market of Malaysia.”More

Okta, CrowdStrike, Netskope and Proofpoint have joined forces to develop and launch an integrated, zero trust security strategy, stating that this is crucial for today’s digital and remote working environments.More

It may be 2020 but many organisations still rely on a manual call tree to disseminate accurate information to ensure staff safety. More

“The announcement comes at a time when the COVID-19 pandemic is fundamentally forcing Australians and Australian businesses to look for new ways to keep the engines of the economy running.”More

More than ever, businesses need to ensure that all their workers have the right skills and training to protect the business from cybercrime.  More