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Customer Satisfaction Stories - Page 45

Kiwi Stories

Customer Satisfaction stories

The lowdown on best practice and benchmarking
Unified Communications

The lowdown on best practice and benchmarking

OBS delves into best practice and benchmarking in the IT industry, highlighting the importance of customer demand, self-regulation, and continuous improvement.

By Staff Writer • 4 min read • Wed, 1st Jul 2009
M&A - Are you prey or predator ?
Capital

M&A - Are you prey or predator ?

Whether you're a small business owner or CEO of a major corporate, continuing consolidation in the IT industry is bound to affect you one way or another.

By Staff Writer • 5 min read • Sat, 1st Jul 2006

Global Stories

Customer Satisfaction stories

Facebook fails in customer satisfaction
Marketing Technologies

Facebook fails in customer satisfaction

Facebook has hit rock bottom in customer satisfaction, ranking even lower than the US IRS, reveals a ForeSee Results report.

By Staff Writer • 1 min read • Wed, 21st Jul 2010
Report: Value of social media missed by SMEs
Customer Experience

Report: Value of social media missed by SMEs

Small business owners are still missing opportunities to get customers through using social media, according to a new study in the US.

By Staff Writer • 4 min read • Thu, 3rd Jun 2010
Mobile computing & the green strategy
Fleet Management

Mobile computing & the green strategy

Reducing travel by greater use of mobile applications is a sound move for reducing costs, and your carbon footprint.

By Staff Writer • 3 min read • Mon, 1st Feb 2010
ShoreTel signs New Zealand reseller
Unified Communications

ShoreTel signs New Zealand reseller

ShoreTel the IP phone systems and Unified Communications vendor has signed an established New Zealand reseller to on-sell its products.

By Staff Writer • 2 min read • Fri, 13th Nov 2009
Mixed reaction to Big Time
Connectme

Mixed reaction to Big Time

Telecom's new data plan receives positive response, but backlash from customers on old plan who say it's near identical and slower.

By Staff Writer • 3 min read • Wed, 14th Oct 2009
Making the most of what you've got
Unified Communications

Making the most of what you've got

Businesses urged to prioritize customer service as they face challenges in the new year. A defined channel strategy is key.

By Staff Writer • 4 min read • Sun, 1st Feb 2009