Deloitte Digital Stories

Global Stories

Deloitte Digital stories

Adobe expands AI partner network for customer experience

Businesses can now run campaign analysis, customer support and checkout tasks across over 30 AI platforms through Adobe's expanded network.

By Sean Mitchell • 4 min read • Tue, 21st Apr 2026

Customer Relationship Management

Salesforce unveils Agentforce AI-powered contact centre

Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.

By Mark Tarre • 5 min read • Wed, 11th Mar 2026

Human Capital Management

How women leaders are shaping the future of work and AI

Women leaders are redefining work and AI, using curiosity, clarity and empathy to build fairer, more human-centred innovation.

By Susan Hill • 6 min read • Wed, 4th Mar 2026

Unified Communications

Capgemini & Anchora among winners at 2025 Adobe ANZ Partner Awards

Capgemini won Adobe's 2025 ANZ Partner of the Year, while Anchora was named Emerging Partner for their impact on Adobe Experience Cloud success.

By Sean Mitchell • 3 min read • Thu, 17th Jul 2025

Hyperscale

Adobe launches AI-driven updates for personalised CXO

Adobe has unveiled AI-driven innovations within its Experience Platform, aiming to transform Customer Experience Orchestration and enhance personalisation at scale.

By Melania Watson • 3 min read • Wed, 19th Mar 2025

Customer Experience

AI & employee focus to transform customer experience by 2025

As 2025 nears, AI advancements and a focus on employee well-being are set to significantly reshape the customer experience landscape, says Call Design.

By Catherine Knowles • 3 min read • Fri, 22nd Nov 2024

Hyperscale

Salesforce unveils Agentforce Partner Network to delivery specialised AI agents

Salesforce unveils the Agentforce Partner Network, collaborating with AWS, Google, and IBM to revolutionise AI-driven customer success with new agents.

By Sean Mitchell • 3 min read • Thu, 19th Sep 2024

Data Protection

Chris Polishuk named as Chief Revenue Officer at Amperity

Chris Polishuk is the new Chief Revenue Officer at Amperity, tasked with leading global go-to-market teams, refining sales strategies, and amplifying market presence.

By Kaleah Salmon • 3 min read • Fri, 16th Aug 2024

Marketing Technologies

Clari appoints Claire Darling as new CMO to drive growth

Clari appoints Claire Darling as new CMO; leveraging her expertise to drive growth and solidify its position as a leader in AI-powered revenue technology.

By Imee Dequito • 2 min read • Mon, 10th Jun 2024

Digital Transformation

Deloitte Digital wins top prize at Adobe ANZ Partner Awards

Deloitte Digital clinches top honour at Adobe ANZ Partner Awards 2024 for stellar performance and innovation. Datacom and Anchora also receive accolades.

By Sean Mitchell • 2 min read • Wed, 29th May 2024

Customer Relationship Management

Clari unveils revolutionary tools for seamless revenue management

Clari launches pioneering revenue solutions to enable precise forecasting, increase sales reps' productivity and combat earnings loss due to 'revenue leakage', at Charge: The Revenue Summit.

By Kaleah Salmon • 3 min read • Tue, 14th May 2024

Revenue management

Clari & Deloitte Digital join forces to tackle B2B revenue leaks

AI revenues provider, Clari, pairs with Deloitte Digital to rectify revenue leakages and maximise B2B company revenues with automated, insightful procedures.

By Catherine Knowles • 3 min read • Thu, 11th Apr 2024

Data Analytics

Deloitte Digital named 2024 Adobe Partner of the Year for APAC

Deloitte Digital named 2024 Adobe Digital Experience Partner of the Year for the Asia Pacific, affirming its long-term alliance and commitment to excellence with Adobe.

By Kaleah Salmon • 3 min read • Fri, 29th Mar 2024

AR, VR & Metaverse

R/GA Australia boosts public sector offering with senior hires

R/GA Australia ramps up its public sector and mission-driven offering with strategic senior hires, aiming to disrupt conventional consulting and outsourcing models by emphasising specialist abilities and transparency.

By Imee Dequito • 2 min read • Thu, 7th Mar 2024

EduTech

Bastion appoints Ex-Deloitte Digital Tim Den Braber

Bastion has appointed Tim Den Braber as National MD, Bastion Digital, Australia. He will lead the brand experience and technology transformation.

By Tom Raynel • 1 min read • Thu, 9th Feb 2023

Data Protection

Domo appoints Brad Kasell as Principal Technology Strategist for APAC

Domo, the cloud-based platform, appoints Brad Kasell as Principal Technology Strategist for APAC to drive the purpose-built technology brand in the region.

By Zach Thompson • 2 min read • Fri, 7th Oct 2022

Stories from Other Regions

Deloitte Digital stories

Software-as-a-Service

Adobe signs five-year RACQ AI partnership with Deloitte

RACQ's member services will be reshaped by Adobe's AI tools under a five-year deal that also gives Deloitte Digital implementation control.

By Sean Mitchell • 4 min read • Wed, 24th Jun 2026

Digital Transformation

Optimizely & Deloitte Digital back AI marketing push

Many marketers are struggling to turn AI budgets into measurable growth, prompting a joint offer on workflow, design and operating model change.

By Sofiah Nichole Salivio • 3 min read • Tue, 26th May 2026

EduTech

Adobe partners with Adelaide Uni to transform student experience

Adobe has partnered with Adelaide University to enhance the digital experience for students, aiming for a personalised journey ahead of its 2026 opening.

By Melania Watson • 3 min read • Wed, 13th Nov 2024

Fintech

Virgin Money teams with Temenos & Deloitte Digital to launch new bank

Deloitte Digital, Temenos and Virgin Money Australia team up to create a new digital bank to compete in the Australian market.

By Sara Barker • 2 min read • Tue, 10th Mar 2020