Digital Island stories
The appointment is intended to help Prvidr deepen local ties as it expands back-end support for brands entering New Zealand's mobile market.
Pressure to lift output is pushing Kiwi businesses to embed AI in daily communications, with labour productivity up to 40% below peers.
New Zealand businesses can now access RingCentral's agentic voice AI through Digital Island, easing deployment and support for local customers.
Andrew Crawford joins Digital Island as General Manager of Business Development to drive growth and AI-enabled customer solutions from September 2025.
Susannah Redstone, with over two decades of telecoms experience, has been named General Manager at Digital Island.
Leon Sheehan, CEO of Digital Island, joins us today to tell us more about Digital Island, its new workshop offering, and what the company expects for 2023.
Digital Island has launched Customer Experience Accelerator Lab to help businesses get the most out of their contact centre operations.
Hands-free, Bluetooth-savvy and constantly on-the-go, New Zealand's farming community is demanding a 'digital touch' as part of the services they seek out.
The achievement recognises that Digital Island follows best practices and has proven success in delivering AWS services to end customers.
Digital Island appoints Grant Sweeney as Customer and Sales General Manager to enhance its role as a specialty cloud communications provider in New Zealand.
But why are we seeing an increase in market share by the smaller telcos at a time where fewer and fewer exist?.
I wasn't inclined to believe that Spark would leave Digital Island to act as an independent brand as part of its wholesale and ventures division.
Further details have been released on last week's news that Telecom had signed three Mobile Virtual Network Operators onto the network.
Exabeam has appointed Andrew Balestrieri as Regional Sales Manager for Australia and New Zealand, bringing 30 years of IT and cybersecurity experience.
When businesses were battling through Covid disruptions, contact centres were utilising innovative technology solutions.
Ed Hyde, CEO Spark ventures & wholesale, says the acquisition, while relatively small for Spark, is a smart, tactical investment.
The Windows 10 upgrade is having a severe impact of local UFB, with network traffic increasing by up to 100% in New Zealand.
Imagine, an employee on average spends nine minutes every day waiting for files and websites to download. That is more than 53 hours a year!.
UK businesses race to the cloud as Digital Island reports a 65% surge in firms adopting cloud services to stay competitive.
Telecom has brought forward plans to offer wholesale services on its XT Network by a year, it's been announced today.
