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Employee Experience (EX) stories

Gartner warns AI layoffs could force rehiring by 2029
Digital Transformation

Gartner warns AI layoffs could force rehiring by 2029

Businesses that cut staff too aggressively on AI savings may face higher costs later, with Gartner forecasting rehiring for 30% by 2029.

By Sofiah Nichole Salivio • 4 min read • Today
LumApps names Sébastien Cano as Chief Executive Officer
Software-as-a-Service

LumApps names Sébastien Cano as Chief Executive Officer

The workplace software group is betting on fresh leadership to speed international growth and win larger corporate clients in a crowded market.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
5 takeaways for tech leaders at the CIO Innovation Summit 2026
Digital Transformation

5 takeaways for tech leaders at the CIO Innovation Summit 2026

Tech chiefs were urged to prioritise trust, governance and people over spending as AI, cyber threats and talent shortages reshape business.

By Ziena Jalil • 3 min read • Yesterday
Cloud5 to acquire interTouch CALA in Latin America
Digital Transformation

Cloud5 to acquire interTouch CALA in Latin America

The deal will widen Cloud5's hospitality footprint as hotel groups in Latin America and the Caribbean boost technology spending.

By Sofiah Nichole Salivio • 4 min read • Last week
When security creates friction, employees find workarounds
Data Protection

When security creates friction, employees find workarounds

Across Asia Pacific, cumbersome controls are driving staff to unsanctioned AI and apps, increasing data exposure and slowing work.

By Patricia Leppert • 8 min read • Last week
Smart travel, strong ROI: How to build a profitable business travel culture
Digital Transformation

Smart travel, strong ROI: How to build a profitable business travel culture

Almost all Chief Financial Officers say business travel aids growth, but firms are under pressure to prove every trip earns its keep.

By Jonathan Beeby • 5 min read • Last week
Qualtrics unveils AI platform for experience management
Software-as-a-Service

Qualtrics unveils AI platform for experience management

The new system aims to let organisations test decisions and automate responses in live customer interactions before its 2027 release.

By Joseph Gabriel Lagonsin • 4 min read • Last week
GoTo, Nexthink launch bidirectional Rescue integration
Software-as-a-Service

GoTo, Nexthink launch bidirectional Rescue integration

Enterprise IT teams can now launch remote support from device data and feed actions back into reports, trimming handoffs and delays.

By Sofiah Nichole Salivio • 4 min read • Last week
AnywhereNow teams with Meridian IT on Microsoft Teams
Software-as-a-Service

AnywhereNow teams with Meridian IT on Microsoft Teams

Businesses can now add AI-driven customer service inside Microsoft Teams as AnywhereNow and Meridian IT bundle deployment and support around existing systems.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Proofpoint names legal & people chiefs for global push
Software-as-a-Service

Proofpoint names legal & people chiefs for global push

As demand for cybersecurity tools grows, the company is bolstering governance and talent leadership to support global expansion.

By Sean Mitchell • 4 min read • Last week
Whatfix appoints Vara Kumar as Chief Executive Officer
Software-as-a-Service

Whatfix appoints Vara Kumar as Chief Executive Officer

The appointment aims to steady customer relationships and reassure investors after the sudden death of co-founder Khadim Batti.

By Sofiah Nichole Salivio • 3 min read • Last week
ADP expands AWS tie-up to boost AI in HR & payroll
Software-as-a-Service

ADP expands AWS tie-up to boost AI in HR & payroll

The payroll group will move core systems to AWS, aiming to speed AI features and reduce manual work across HR and tax platforms.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Corporate travel is built for the traveller. Finance inherits the mess
Software-as-a-Service

Corporate travel is built for the traveller. Finance inherits the mess

Month-end chaos and FBT risk persist when travel data is scattered across booking, card and expense systems, leaving finance to reconstruct trips.

By Phillip Vella • 6 min read • Last week
Proofpoint names Levey & Jaspal to leadership team
Data Protection

Proofpoint names Levey & Jaspal to leadership team

The cybersecurity group is shoring up governance and workforce strategy as it expands internationally and faces tighter regulation.

By Sofiah Nichole Salivio • 4 min read • Last week

Stories from Other Regions

Employee Experience (EX) stories

Gaming shapes workplace tech buying, Logitech study finds
Gaming

Gaming shapes workplace tech buying, Logitech study finds

Australian IT buyers are increasingly basing workplace tech choices on gaming-led expectations for speed, usability and reliability.

By Joseph Gabriel Lagonsin • 4 min read • Today
Slalom wins Salesforce award for Pets at Home AI work
Digital Transformation

Slalom wins Salesforce award for Pets at Home AI work

Customer service volumes fell by about 30% on the first day after an AI system went live, while satisfaction stayed above target.

By Sean Mitchell • 4 min read • 2 days ago
Payfit unveils new brand identity amid broader HR push
Software-as-a-Service

Payfit unveils new brand identity amid broader HR push

The refresh reflects a shift towards payroll and HR services, as the group seeks to win employers needing both software and specialist support.

By Karen Joy Bacudo • 3 min read • Last week
Bizcap ranks fifth among Australia's best workplaces
Fintech

Bizcap ranks fifth among Australia's best workplaces

Employee feedback has lifted Bizcap into a small group of nationally recognised employers, with a fifth-place finish in the medium business category.

By Karen Joy Bacudo • 4 min read • Last week