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Employee Experience (EX) stories

Logitech study finds office tech curbs worker control
Hybrid & Remote Work

Logitech study finds office tech curbs worker control

Many employees feel workplace technology limits are undermining wellbeing and performance, with 48% saying office restrictions block full control.

By Sean Mitchell • 4 min read • 2 days ago
Zendesk launches AI agents for employee service tasks
Human Capital Management

Zendesk launches AI agents for employee service tasks

Early users have already logged 6 million workflow runs, as the new tools aim to cut internal support delays across IT, HR and workplace teams.

By Sofiah Nichole Salivio • 3 min read • 3 days ago
CBRE says Asia Pacific office demand to rise despite AI
Real estate

CBRE says Asia Pacific office demand to rise despite AI

Office demand across Asia Pacific is still set to grow 13% by 2030, as CBRE says AI will reshape rather than erase workplace needs.

By Karen Joy Bacudo • 4 min read • 2 days ago
Workers bypass IT support as survey exposes hidden gaps
Artificial Intelligence

Workers bypass IT support as survey exposes hidden gaps

Many employees are solving workplace IT problems themselves, leaving support dashboards blind to issues that still delay deadlines and eat into personal time.

By Mara Sugue • 4 min read • Last week
AI boosts capacity, but firms lag on work redesign
Digital Transformation

AI boosts capacity, but firms lag on work redesign

The gap between AI adoption and work redesign is widening, with only 15% of large firms ready to turn automation into sustained gains.

By Sofiah Nichole Salivio • 4 min read • This month
Omnissa launches AI tools as endpoint use surges 1,000%
IT Automation

Omnissa launches AI tools as endpoint use surges 1,000%

Three-quarters of AI assistant use was unsanctioned, underscoring why enterprises are turning to tighter controls as adoption jumps nearly 1,000% year on year.

By Joseph Gabriel Lagonsin • 4 min read • This month
Jabra study finds AI adds work & boosts collaboration
Artificial Intelligence

Jabra study finds AI adds work & boosts collaboration

AI is adding tasks for most knowledge workers, while frequent users say it is also lifting collaboration and team connection.

By Joseph Gabriel Lagonsin • 5 min read • This month
Haiilo named Challenger in Gartner employee experience
Digital Transformation

Haiilo named Challenger in Gartner employee experience

The upgrade signals growing momentum in North America and a stronger case for buyers weighing compliance, AI and workplace fragmentation.

By Sofiah Nichole Salivio • 3 min read • This month
Qualtrics appoints Mike Potter as Chief Technology Officer
Data Analytics

Qualtrics appoints Mike Potter as Chief Technology Officer

The hire signals Qualtrics is sharpening its engineering push as it builds systems to process experience data in real time and scale its AI platform.

By Joseph Gabriel Lagonsin • 3 min read • This month
Australian firms see AI IT gains but still demand oversight
Network Infrastructure

Australian firms see AI IT gains but still demand oversight

Despite strong returns from AI in IT, most Australian organisations still insist on human sign-off before systems can make operational decisions.

By Joseph Gabriel Lagonsin • 4 min read • This month
Employees back AI but say leaders lack clear direction
Digital Transformation

Employees back AI but say leaders lack clear direction

Employees feel more productive using AI, but many say they still lack clear guidance on how it fits company goals and career paths.

By Raphael Veloso • 5 min read • This month
Jabra launches retail headset & cloud management platform
Unified Communications

Jabra launches retail headset & cloud management platform

Retailers can now centralise headset fleets across stores as Jabra's new platform aims to cut IT support demands and speed frontline communications.

By Raphael Veloso • 4 min read • This month

Stories from Other Regions

Employee Experience (EX) stories

Conference Board sets five-stage AI agent work framework
Data governance

Conference Board sets five-stage AI agent work framework

As spending rises, employers are being urged to redesign tasks around AI agents or risk automating the wrong work without measurable gains.

By Sofiah Nichole Salivio • 4 min read • This month
Omnissa launches Elara AI governance beta for enterprises
Risk & Compliance

Omnissa launches Elara AI governance beta for enterprises

It targets a growing enterprise risk, with Omnissa saying unsanctioned AI tools are already present on 75% of managed devices.

By Joseph Gabriel Lagonsin • 4 min read • This month
Cognizant named to Newsweek's admired workplaces list
Human Capital Management

Cognizant named to Newsweek's admired workplaces list

The repeat honour could help Cognizant recruit talent as it expands AI training and plans to hire 1,500 US college graduates.

By Mara Sugue • 4 min read • This month
Reward Gateway Edenred launches Engage employee app
Software-as-a-Service

Reward Gateway Edenred launches Engage employee app

Frontline staff may gain easier access to benefits and recognition as the new app bundles workplace services into one mobile platform.

By Mara Sugue • 2 min read • This month
Westcon-Comstor named among UK's best workplaces in tech
Hybrid Cloud

Westcon-Comstor named among UK's best workplaces in tech

The ranking reflects employee feedback on trust, job satisfaction and work-life balance as tech firms battle for talent and retention.

By Raphael Veloso • 3 min read • This month