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Zendesk launches AI-driven autonomous service workforce
Digital Transformation

Zendesk launches AI-driven autonomous service workforce

Businesses may see faster resolutions as Zendesk ties charges to verified outcomes and expands AI agents across service channels.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 20th May 2026
Glean says remote MCP server beats rivals in tests
Data Analytics

Glean says remote MCP server beats rivals in tests

Better search design could cut AI costs and improve accuracy at work, as Glean says its remote MCP server outperformed rival tools.

By Mark Tarre • 4 min read • Sat, 16th May 2026
Pinecone launches Nexus to boost AI agent task success
Marketing Technologies

Pinecone launches Nexus to boost AI agent task success

Task completion for AI agents could rise sharply as Pinecone’s Nexus aims to cut latency, token use and human review in enterprise workflows.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 6th May 2026
Ricoh launches A3 monochrome printers with cloud tools
Document Management

Ricoh launches A3 monochrome printers with cloud tools

Higher-volume offices gain cloud-linked A3 monochrome printers as Ricoh expands its IM range with stronger security and lower-plastic packaging.

By Sofiah Nichole Salivio • 3 min read • Thu, 30th Apr 2026
Commvault brings cloud resilience tools to Google Cloud
Virtualisation

Commvault brings cloud resilience tools to Google Cloud

Google Cloud customers can now buy Commvault’s cyber resilience tools via Marketplace, bolstering recovery from ransomware and other attacks.

By Mark Tarre • 3 min read • Fri, 24th Apr 2026
Google launches Workspace Intelligence for AI across apps
Data Protection

Google launches Workspace Intelligence for AI across apps

The rollout aims to cut time lost switching between apps by letting Gemini draw on emails, files and chats in one workwide context.

By Sean Mitchell • 4 min read • Thu, 23rd Apr 2026
Cohesity wins Google Cloud award for disaster recovery
Data Protection

Cohesity wins Google Cloud award for disaster recovery

The recognition reflects tighter integration with Google Cloud as customers seek cleaner recovery, stronger backup security and AI-ready protected data.

By Mark Tarre • 4 min read • Wed, 22nd Apr 2026
Litera Compare lands in Google Workspace for lawyers
Software-as-a-Service

Litera Compare lands in Google Workspace for lawyers

Legal teams can now compare and redline drafts in Google Drive and Docs, as Litera expands its AI review tools beyond Microsoft-heavy workflows.

By Mark Tarre • 4 min read • Wed, 22nd Apr 2026
Canva launches AI 2.0 to turn prompts into editable designs
Software-as-a-Service

Canva launches AI 2.0 to turn prompts into editable designs

Users will be able to turn rough briefs into editable work as the platform broadens into office tasks and workplace software integration.

By Sofiah Nichole Salivio • 4 min read • Sat, 18th Apr 2026
China-aligned TA416 resumes spying on EU & Mideast
Phishing

China-aligned TA416 resumes spying on EU & Mideast

Diplomatic missions in Europe and the Middle East face renewed PlugX-backed espionage as TA416 shifts tactics and targets amid regional tensions.

By Sean Mitchell • 4 min read • Tue, 7th Apr 2026
Rubrik launches Google Workspace protection for enterprises
Data Protection

Rubrik launches Google Workspace protection for enterprises

It aims to cut Google Drive and Gmail recovery from days to minutes, as firms face growing cyber and outage risk from cloud collaboration tools.

By Shannon Williams • 3 min read • Fri, 3rd Apr 2026
Rubrik adds Google Workspace backup for faster recovery
Software-as-a-Service

Rubrik adds Google Workspace backup for faster recovery

Rubrik launches data protection for Google Workspace, promising immutable backups and faster recovery for Gmail and Google Drive users.

By Sean Mitchell • 4 min read • Mon, 23rd Mar 2026
Bonfy unveils ACS 2.0 to secure data for AI agents
Data Protection

Bonfy unveils ACS 2.0 to secure data for AI agents

Bonfy launches ACS 2.0, a cross-channel data security platform to monitor and control how AI agents access, process and share content.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 20th Mar 2026
Workday unveils Sana, an AI hub for HR, finance & apps
Digital Transformation

Workday unveils Sana, an AI hub for HR, finance & apps

Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.

By Mark Tarre • 5 min read • Wed, 18th Mar 2026

Stories from Other Regions

Google drive stories

Google Cloud launches AI agent platform in Southeast Asia
Data Protection

Google Cloud launches AI agent platform in Southeast Asia

Businesses in Southeast Asia can now access Google Cloud tools that connect AI agents, data and security, with chip and Workspace upgrades.

By Sean Mitchell • 5 min read • Thu, 23rd Apr 2026
Financial firms' AI use raises data compliance risks
Malware

Financial firms' AI use raises data compliance risks

Regulated financial data made up 59% of generative AI policy breaches, as banks and insurers race to use the tools under tighter scrutiny.

By Sofiah Nichole Salivio • 4 min read • Thu, 9th Apr 2026
Regulated data dominates AI breaches in finance sector
Malware

Regulated data dominates AI breaches in finance sector

Managed AI tools are gaining ground in finance, yet regulated data still drives most policy breaches as staff mix personal and corporate accounts.

By Shannon Williams • 4 min read • Thu, 9th Apr 2026
Adactin launches AFIVE AI knowledge platform for firms
Document Management

Adactin launches AFIVE AI knowledge platform for firms

Adactin unveils AFIVE AI platform to unify fragmented corporate data, promising secure natural language search and improved staff productivity.

By Sean Mitchell • 4 min read • Mon, 23rd Mar 2026