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Accor Plus lifts conversion 39% after Endava overhaul
Digital Transformation

Accor Plus lifts conversion 39% after Endava overhaul

Faster checkout and more local payment options helped the travel loyalty group raise product-page conversions to 9.8% across Asia Pacific.

By Mark Tarre • 3 min read • Wed, 22nd Apr 2026
Newo appoints Jason Luo as Chief Executive Officer
Unified Communications

Newo appoints Jason Luo as Chief Executive Officer

Missed calls at small firms are becoming a bigger revenue risk as Newo expands its AI receptionist tools beyond the US and into Europe.

By Mark Tarre • 4 min read • Wed, 22nd Apr 2026
SiteMinder expands hotel bookings into AI channels
Digital Transformation

SiteMinder expands hotel bookings into AI channels

Travellers increasingly using conversational search could redirect hotel bookings away from metasearch and OTAs as AI tools surface live rates.

By Sean Mitchell • 5 min read • Wed, 15th Apr 2026
Minor Hotels unveils global AI platform with Google
Unified Communications

Minor Hotels unveils global AI platform with Google

The hotel group expects the new system to unify guest data and privacy controls across 640 properties, with full rollout due in 2026.

By Mark Tarre • 5 min read • Fri, 10th Apr 2026
Lumenia's Birmingham ERP event draws record buyer interest
DevOps

Lumenia's Birmingham ERP event draws record buyer interest

More than 180 attendees underscored rising demand for side-by-side ERP comparisons as buyers weigh cloud migration, AI and change risk.

By Kaleah Salmon • 4 min read • Thu, 2nd Apr 2026
Wilson, Autonomous Systems launch wireless monitoring
Software-as-a-Service

Wilson, Autonomous Systems launch wireless monitoring

Enterprises could cut truck rolls and outages as the new platform monitors in-building wireless networks continuously from deployment to optimisation.

By Catherine Knowles • 4 min read • Thu, 2nd Apr 2026
Login problems drive consumers away from digital services
Data Protection

Login problems drive consumers away from digital services

Poor logins are pushing 68% of consumers to abandon or switch providers, as trust in AI and data handling lags sharply.

By Catherine Knowles • 4 min read • Wed, 1st Apr 2026
Milestone turns video data into AI-driven intelligence
Software-as-a-Service

Milestone turns video data into AI-driven intelligence

Demand for real-time security insights is pushing airports and public spaces towards AI tools that can analyse hundreds of cameras at once.

By Anthony Caruana • 6 min read • Thu, 26th Mar 2026
Quiq hires Jen Grant as CMO to drive scaled AI agents
Unified Communications

Quiq hires Jen Grant as CMO to drive scaled AI agents

Quiq names Jen Grant chief marketing officer to steer strategy as enterprises move AI agents from pilots to large-scale customer use.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 11th Mar 2026
NZ small firms see strongest sales growth in three years
Manufacturing

NZ small firms see strongest sales growth in three years

New Zealand small firms notch strongest sales in three years as December spending surges and easing interest rates speed up payments.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 26th Feb 2026
LIV Golf debuts AI 'Fan Caddie' second-screen companion
Semiconductors

LIV Golf debuts AI 'Fan Caddie' second-screen companion

LIV Golf has unveiled Fan Caddie, an AI 'second-screen' assistant offering real-time stats, replays and shopping while fans watch live.

By Kaleah Salmon • 4 min read • Thu, 12th Feb 2026

Stories from Other Regions

Hospitality stories

Atis app launch adds loyalty and direct ordering channel
Digital Transformation

Atis app launch adds loyalty and direct ordering channel

Half of atis orders are already digital, and its first app will let customers collect points, skip queues and pre-order bowls.

By Sean Mitchell • 4 min read • Tue, 14th Apr 2026
Singapore cyberattacks rise 22% as global attacks fall
Malware

Singapore cyberattacks rise 22% as global attacks fall

Singapore’s digital economy faces rising pressure as attacks climbed 22% in March, far outpacing a 5% global decline.

By Catherine Knowles • 4 min read • Fri, 10th Apr 2026
BlueProof named UK StartUp Awards finalist in Cambridge
Digital Transformation

BlueProof named UK StartUp Awards finalist in Cambridge

The Cambridge startup has joined a shortlist of more than 900 firms vying for a national prize as it seeks more work from event operators.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 7th Apr 2026
AI investment surges as firms lag on omnichannel CX
Unified Communications

AI investment surges as firms lag on omnichannel CX

AI tops CX investment plans, but few brands yet deploy proactive, predictive tools across channels, leaving omnichannel ambitions stalled.

By Mark Tarre • 4 min read • Mon, 16th Mar 2026
Payment outages put Canadian retailers’ sales at risk
Digital Transformation

Payment outages put Canadian retailers’ sales at risk

Payment outages are threatening Canadian retail and hospitality, with disruptions exposing merchants to an estimated USD $7.6 billion a year.

By Sofiah Nichole Salivio • 4 min read • Fri, 13th Mar 2026
Alexa SmartLink brings UK numbers to managed devices
Unified Communications

Alexa SmartLink brings UK numbers to managed devices

Britannic and Vocala launch NetX SmartLink to give fleet-managed Alexa devices dedicated UK numbers and fully two-way calling.

By Kaleah Salmon • 4 min read • Wed, 11th Mar 2026