Hospitality stories - Page 2

Payment outages in the UK cost retail and hospitality sectors GBP £1.6 billion annually, with over five major disruptions each year impacting customer spending.

WorkJam's frontline platform is revolutionising workplace engagement in APAC, delivering 407% ROI and transforming how businesses connect with staff.

Australia's Visa Spending Momentum Index rose 2.7 points to 98.6 in March, signalling a rebound in consumer spending after two months of decline.

Research shows 65% of Australian restaurants use AI to enhance personalisation, boost efficiency, and meet rising consumer expectations in hospitality.

AI-powered Customer Data Clouds are revolutionising personalisation, allowing brands to deliver tailored experiences at scale, transforming customer engagement.

JLL has launched JLL Design, a global consultancy unifying its design services to enhance delivery across workplace, retail, and hospitality sectors.

Hotel bookings across Australia for Easter 2025 have surged by 19.6% compared to last year, signalling a trend towards earlier travel plans.

A study by Apadmi reveals that 67% of major brands plan to elevate investments in digital customer loyalty programmes over the upcoming year.

EVT has unveiled an AI-driven sentiment analysis tool for its Australian cinemas, enhancing customer feedback processing and improving service quality.

GCX Managed Services reports impressive year-on-year growth driven by global customer acquisition, with plans to enhance offerings amid expanding automation.

The hospitality sector embraces AI to enhance guest experiences, as SevenRooms launches innovative tools promising to streamline operations and reduce costs.

Reliance Industries will invest over INR ₹50,000 crore in Assam over five years, boosting tech, green energy, retail, hospitality, and consumer goods sectors.

Infor has unveiled a new AI-driven Revenue Management Solution designed to help hotels optimise pricing strategies and enhance profitability across various sectors.

Australian Venue has partnered with Zitcha, Mercato, and Perion to enhance its Retail Media Network, AVC experience+, streamlining advertising operations.

Grandstream has launched its GWN7670 Wi-Fi 7 access point, achieving speeds up to 3.6Gbps to enhance connectivity for small-to-medium businesses.

Adyen reveals a surge in innovative fraud tactics in Singapore, highlighting challenges for retailers as consumers demand stronger security measures.

Planday's 2025 Tech Trends Report reveals that while all hospitality operators see AI's value, only 17% fully understand its potential impact on their businesses.

Hexaware Technologies has partnered with Amazon Web Services to enhance cloud adoption and deliver generative AI solutions across multiple sectors.

Microblink has reported robust growth in 2024, buoyed by rising demand for its identity verification solutions and expanded integration on Google Cloud.

Brightcove has secured the ISO/IEC 27001 certification, reinforcing its commitment to data protection in sectors including media, retail, and finance.