Incident management stories
Salesforce announces new AI-powered workflows in Service Cloud
The new workflows enable customer service teams to predict, route and solve customer needs, and offers new digital contact centre innovations.
Forrester study puts LogRhythm SIEM platform under the microscope
The report, which was commissioned by LogRhythm, surveyed organisations using LogRhythm SIEM either in the cloud or on-premise.
Endace and Corelight step in to enhance incident response workflows
Endace and Corelight have entered into a strategic partnership to deliver security teams with insights and detailed forensic data to further enable rapid incident response.
Global cybercrime losses rapidly approaching trillion-dollar mark - McAfee report
Global losses from cybercrime are close to becoming a ‘trillion-dollar’ shackle that is weighing down the global economy.
Claroty adds remote incident management to OT security capabilities
Claroty updated its platform to help cybersecurity teams detect, investigate, and respond to security incidents within OT networks - no matter where team members are located.
BlackBerry partners with ServiceNow for incident response management
BlackBerry has announced it has entered into a partnership with ServiceNow to integrate the BlackBerry AtHoc service within the Now platform for rapid crisis communications and IT service management.
Interview: Check Point profiles 5 battles that SOC teams face in 2020
Security operations centres (SOCs) are often the first lines of defence.
Data breaches costing companies millions - could incident response help?
On average, data breaches cost companies $3.86 million per breach, with compromised employee accounts the most expensive root cause.
Why AI and ML are increasingly important for effective IT security
ML offers much better capabilities than humans can deliver when it comes to recognising and predicting certain types of patterns.
Effective cyber resilience means thinking beyond the IT department
It’s worth investing time and resources now to put in place a comprehensive and effective business resilience plan that will ensure operations can continue, says CQR Consulting.
Fight, flight or freeze: Releasing organisational trauma
Organisational trauma can leave a business paralysed and unable to move forward.
BitSight and ServiceNow announce integrations improving cyber risk management
Together, BitSight and ServiceNow provide organisations with prioritised visibility and automated workflows to manage cyber risk.
Enterprise incident response plans suffer from neglect – Verizon study
Incident response plans may be a useful part of cyber-preparedness, but they’re of little use if security teams don’t review, test or update those plans on a regular basis.
Over 50% of incident response requests occur after damage complete – Kaspersky
It is often assumed that incident response is only needed in cases when damage from a cyber-attack has already occurred and there is a need for further investigation.
Forrester names Crowdstrike leader in incident response
The report provides an in-depth evaluation of the top 15 IR service providers across 11 criteria.
Every second counts: The importance of incident response
As the risk of data breaches are not going away anytime soon, and effective incident responses have become paramount.
Suffered a data breach? Here’s how you manage the fallout
From a communications perspective, an incident response plan should do one thing: reassure your customers that you care.
Businesses confident about their 'cyber resilience' - but 77% don't have an incident response plan
“Organizations may be feeling more cyber resilient today, and the biggest reason why was hiring skilled personnel."
Proficio to deepen APAC presence after 'record-breaking' 2017
"We will not rest until we are the first choice in cybersecurity services for organizations worldwide."
The top three reasons to reinforce your SIEM with incident management
Given the wide scope of SIEM, planning for a smooth transition to the incident management process can prove beneficial for several reasons.
Carbon Black taps ex-Microsoft talent for channel VP role
Baez joins Carbon Black from Microsoft where he most recently managed global distribution and indirect channels and helped accelerate the growth of the ‘Cloud Solution Provider’ program.
Ever wanted to know how Xero does incident management?
“I don’t want to be here at 2 o’clock every night, dealing with someone else’s problem.”
Interview: BlackBerry talks crisis management, security and disruption
We interviewed BlackBerry AtHoc senior vice president Ly Tran about the company, crisis management and how it ultimately relates to cybersecurity.
The do's and don’ts of responding to ransomware
A smart incident response strategy for ransomware can help prevent significant loss and business downtime.