ChannelLife New Zealand - Industry insider news for technology resellers

Incident management stories - Page 5

Global sdwan network ireland central data hub industrial sites

Expereo to manage Kingspan Light, Air + Water network

Wed, 10th Dec 2025
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uc
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network infrastructure
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digital transformation
Expereo wins global deal to unify Kingspan Light, Air + Water's network across 100 sites, replacing fragmented local connectivity setups.
Global data center outage stalled payments broken network lines

Cloudflare outage exposes risks of AI & payments reliance

Tue, 9th Dec 2025
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digital transformation
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fintech
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cx
Cloudflare's latest outage fuels fears over fragile AI and payments systems as firms brace for weeks of disputes and operational fallout.
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Coralogix unveils Olly to automate real-time observability tasks

Sat, 6th Dec 2025
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devops
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cx
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martech
Coralogix launches Olly, an autonomous agent that automates real-time observability by detecting and resolving production issues faster and with no human input required.
Team software engineers monitoring screens with ai robot assistant its center

Datadog launches Bits AI SRE Agent to speed up IT incident fixes

Fri, 5th Dec 2025
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siem
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physical security
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ai
Datadog unveils Bits AI SRE Agent, an autonomous tool that swiftly identifies IT incident causes, cutting resolution times from hours to minutes.
Secure cloud symbol with digital shields and security icons for cloud protection

AWS introduces Security Hub for unified threat detection in cloud

Fri, 5th Dec 2025
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hyperscale
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cloud security
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advanced persistent threat protection
AWS has launched Security Hub, offering near real-time threat correlation and unified security insights to streamline cloud threat detection and response.
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AI-powered agent cuts analysis time by 80% at One New Zealand

Fri, 5th Dec 2025
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digital transformation
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hyperscale
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cx
One New Zealand's AI-powered Network Concierge cuts network complaint analysis time by 80%, speeding up resolutions and improving service during outages.
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LogicMonitor acquires Catchpoint to boost AI-led IT monitoring

Wed, 3rd Dec 2025
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it automation
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ai
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network monitoring
LogicMonitor has acquired Catchpoint, merging AI and Internet performance data to enhance predictive IT monitoring across cloud and network layers.
Databricks

Datadog launches Bits AI SRE to automate incident resolution

Wed, 3rd Dec 2025
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siem
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partner programmes
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physical security
Datadog launches Bits AI SRE, an AI-driven agent that automates incident response, cutting troubleshooting time and enhancing resolution speed for engineering teams.
Detailed illustration cloud servers magnifying glass data analysis modern data center

New Relic & AWS launch AI observability tools for faster response

Wed, 3rd Dec 2025
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devops
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hyperscale
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cloud security
New Relic and AWS unveil AI observability tools to accelerate issue detection, enhance security, and improve business insights for cloud users.
Illustrated new zealand landscape cell towers technicians stormy skies clearing network repair

One NZ speeds up network repairs with Amazon Bedrock powered AI

Tue, 2nd Dec 2025
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network infrastructure
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digital transformation
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cx
One NZ uses Amazon Bedrock-powered AI to speed network repairs, cutting analysis time by 80% and improving response during outages and storms.
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IT's human side of cyber incidents and digital transformation

Sat, 22nd Nov 2025
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digital transformation
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partner programmes
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cybersecurity
In 2026, successful cyber incident response and digital transformation hinge on human clarity and calm, despite rapid AI and tech advances reshaping IT landscapes.
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SentinelOne deepens AWS ties with new AI safeguards

Fri, 21st Nov 2025
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devops
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hyperscale
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cloud security
SentinelOne and AWS have introduced new tools to boost security for AI workloads, automating incident response and enhancing cloud protection for organisations.
Cloud networks interconnected servers dashboards ai neural integration

New Relic boosts AI observability with Microsoft Azure tie-in

Wed, 19th Nov 2025
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software development
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agentic ai
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microsoft
New Relic integrates its AI observability tools with Microsoft Azure, streamlining incident management and boosting productivity for engineering teams.
Interconnected computer servers broken chain link warning symbols software vulnerability

OWASP updates Top 10 list, supply chain risks now top concern

Mon, 17th Nov 2025
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devops
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application security
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devsecops
OWASP updates its Top 10 application security risks, with Software Supply Chain Failures now the third biggest concern for professionals worldwide.
Realistic illustration busy online retail operations center staff monitoring

Retailers boost observability to reduce AI risks & outage costs

Wed, 5th Nov 2025
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private cloud
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digital transformation
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public cloud
Retailers are boosting observability investments to manage AI-driven complexity and reduce costly digital outages, with median losses at USD $1 million per hour.
Realistic illustration two computer security experts analyzing data monitors global cybersecurity collaboration

Bitdefender & CYPFER unite to boost global cyber response

Thu, 23rd Oct 2025
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endpoint protection
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cloud security
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advanced persistent threat protection
Bitdefender partners with CYPFER to integrate advanced cyber forensic and response services, enhancing global protection and recovery for businesses.
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NZTA streamlines road safety camera management with new cloud system

Thu, 23rd Oct 2025
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uc
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digital transformation
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partner programmes
NZTA and Verra Mobility launched a cloud-based system to enhance road safety camera incident processing, improving enforcement and supporting safer roads in New Zealand.
It professionals modern office servers ai automation efficiency

Generative AI adoption cuts IT incident times by nearly a third

Wed, 22nd Oct 2025
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uc
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digital transformation
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genai
Generative AI adoption cuts IT incident resolution times by nearly a third, saving over 323,000 work hours and boosting ITSM efficiency, says SolarWinds report.
Large secure server room glowing servers security shields data analytics cyber monitoring

Graylog named in 2025 Gartner Magic Quadrant for SIEM tools

Fri, 17th Oct 2025
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siem
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advanced persistent threat protection
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socs
Graylog has been recognised in the 2025 Gartner Magic Quadrant for SIEM, marking a milestone two years after launching its security platform for enterprises.
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Securonix named SIEM Leader for sixth year in 2025 Gartner report

Fri, 17th Oct 2025
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siem
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advanced persistent threat protection
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ueba
Securonix has been named a Leader for the sixth consecutive year in Gartner's 2025 Magic Quadrant for SIEM, praised for its AI-driven security solutions.