ChannelLife New Zealand - Industry insider news for technology resellers

Incident management stories - Page 9

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PagerDuty upgrades Operations Cloud for Asia Pacific businesses

Thu, 23rd May 2024
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rpa
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PagerDuty has unveiled new upgrades for its Operations Cloud, introducing AI and automation capabilities to improve efficiency for businesses in the APAC region.
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Dell announces major updates to PowerStore & APEX portfolios

Tue, 21st May 2024
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saas
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data protection
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network infrastructure
Dell Technologies boosts its PowerStore and APEX lines with AI-enhanced features, promising up to 66% better performance, increased data efficiency, and advanced multicloud capabilities.
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New Relic integrates with Atlassian for innovative engineering solutions

Fri, 3rd May 2024
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apm
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software development
New Relic's newest integration with Atlassian, a ground-breaking move in the field of observability, offers engineers improved insights and productivity by streamlining incident management and resolution.
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ConnectWise integrates with Microsoft Defender to support MSPs

Wed, 1st May 2024
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endpoint protection
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socs
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edr
ConnectWise integrates Microsoft Defender for Business into its platforms, aiming to automate threat response and boost cybersecurity for managed service providers (MSPs).
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PagerDuty launches enterprise Incident Management plan in the Asia-Pacific

Thu, 28th Mar 2024
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devops
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apm
PagerDuty has launched its enterprise Incident Management solution in Australia, New Zealand, and Asia-Pacific, aimed at streamlining processes, reducing reputational risks, and cutting costs for digital businesses.
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ServiceNow, NVIDIA debut AI solutions for telecoms service management

Fri, 1st Mar 2024
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ai
ServiceNow and NVIDIA have teamed up to deliver GenAI-powered solutions designed to boost telecoms management.
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ManageEngine recognised as 'Strong Performer' in Forrester Wave reports

Thu, 28th Dec 2023
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transparency
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integration
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application management
ManageEngine garners 'Strong Performer' title in Forrester UEM and ESM reports for remarkable OS support and innovation.
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ManageEngine receives 'Strong Performer' rating in Forrester Wave reports

Fri, 22nd Dec 2023
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digital transformation
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manageengine
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servicedesk plus
IT management firm ManageEngine named a 'Strong Performer' in two Forrester Wave assessments in Q4 2023.
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ESET recognised as 'Notable Vendor' in Forrester's Q4 2023 XDR report

Fri, 1st Dec 2023
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risk & compliance
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edr
In Forrester's Q4 2023 XDR report, prestigious cybersecurity firm ESET has been named a 'Notable Vendor'.
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Commvault partners with AI & security firms for improved cyber resilience

Thu, 9th Nov 2023
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firewalls
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data protection
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siem
Commvault has partnered with leading security and AI companies to enhance cyber resilience and data insights for hybrid cloud organisations.
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Deloitte and ServiceNow strengthen alliance, integrating AI to boost services

Fri, 27th Oct 2023
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uc
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digital transformation
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partner programmes
Deloitte and ServiceNow are intensifying their alliance, merging AI tech to re-energise global client services.
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APAC firms need a clear MTTR strategy to combat costly downtime

Thu, 26th Oct 2023
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ai
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software development
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education, learning & training
Many developers and operations teams lack a clear vision for how to define MTTR, how to use it, and how to improve it in a consistent and sustainable way.
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Businesses grappling with volatile and complex security landscape

Thu, 31st Aug 2023
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hybrid & remote work
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cybersecurity
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healthtech
Majority of organisations in Asia Pacific are unprepared for cybersecurity attacks, despite an increase in incidents, says Cloudflare study.
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Kordia uncovers truth of cyber crime in New Zealand

Fri, 24th Mar 2023
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supply chain
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cybersecurity
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cyber criminal
Peter Bailey, Regional Cyber Security Business Manager at Kordia, says the research shows there is money to be made for cyber criminals targeting New Zealand.
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Ransomware down 57% but other threats looming, warns report

Fri, 17th Mar 2023
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ransomware
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advanced persistent threat protection
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supply chain
The Secureworks Counter Threat Unit (CTU) has found that most real-world security incidents start with much smaller organisational issues.
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Motorola Solutions acquires Rave Mobile Safety

Fri, 16th Dec 2022
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surveillance
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motorola solutions
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cctv
Motorola Solutions acquires Rave Mobile Safety to enhance mass notification and incident management capabilities in emergencies.
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Stock security features inadequate in face of rising risk

Wed, 29th Jun 2022
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edutech
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risk & compliance
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microsoft
Using more Microsoft 365 security features may increase the rate of IT security incidents, according to a survey of over 800 IT professionals.
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Check Point Research identifies top malware threats to NZ

Mon, 14th Mar 2022
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malware
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ransomware
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advanced persistent threat protection
In February, the top malware impacting New Zealand cyber incidents was Sohanad (3.96%), followed by SnakeKeylogger and Formbook.
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CrowdStrike brings 'observability to everyone' with Humio release

Tue, 19th Oct 2021
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devops
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apm
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ai security
CrowdStrike has launched Humio Community Edition, allowing users to access its streaming observability capabilities for free.
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Salesforce announces new AI-powered workflows in Service Cloud

Fri, 10th Sep 2021
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crm
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devops
The new workflows enable customer service teams to predict, route and solve customer needs, and offers new digital contact centre innovations.