Information Management Stories

Global Stories

Information Management stories

Portwest cuts catalogue production time by five months

Better product data control has cut catalogue production from 11 months to six, helping Portwest localise safety materials in 28 languages.

By Sofiah Nichole Salivio • 3 min read • Last week

Digital Transformation

2026 holiday predictions: The evolving customer journey

Rising fraud, shipping costs and AI-driven shopping are set to squeeze retailers' margins this holiday season unless customer data improves.

By Edmund Ng • 4 min read • Last week

Customer Relationship Management

BigCommerce sweeps Paradigm B2B medals for fourth year

The clean sweep underlines Commerce's push into complex B2B selling, as buyers demand tighter pricing, procurement and integration controls.

By Sean Mitchell • 4 min read • Last week

Data Protection

FPT launches MediSight AI framework for healthcare

Healthcare providers could reduce manual administration and compliance work as FPT's new framework targets regulated workflows and fragmented data.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Robotics

AI leaders warn of cyber risk & human oversight gaps

Attackers can now weaponise newly disclosed flaws in hours, leaving businesses exposed unless security teams move to real-time oversight.

By Mark Tarre • 5 min read • This month

Data Protection

5 Data & AI governance trends every CDO should be watching in 2026

Data quality is overtaking AI as a top concern in 2026, with CDOs under pressure to prove the information behind automated decisions is trustworthy.

By Edmund Ng • 5 min read • This month

Data Protection

RecordPoint launches global partner programme for AI

Demand for data governance is rising as regulated organisations spend more on AI, and RecordPoint is betting on partners to capture it.

By Sean Mitchell • 3 min read • This month

Data Protection

Ricoh named Leader in IDC mailroom solutions review

The ranking bolsters Ricoh's pitch to regulated firms seeking tighter control over physical and digital mail handling in one operating model.

By Sofiah Nichole Salivio • 3 min read • This month

Software-as-a-Service

AI is rewriting the rules of dealmaking

Deal teams are using generative AI to cut review times and surface risks in seconds, but trust and traceability remain critical.

By Justin Smith • 4 min read • This month

Software-as-a-Service

Open Point buys Converlens to boost public sector engagement

Councils and planners will get a single system for consultation data as the deal links engagement software with analytics amid rising scrutiny.

By Sean Mitchell • 4 min read • This month

Data Protection

Most firms hit by AI security incidents, study finds

Most organisations are exposed to AI security breaches, with AvePoint finding 88.4% suffered at least one incident in the past year.

By Sean Mitchell • 4 min read • This month

Digital Transformation

SBM Marketing Communications details Lumitas rebrand

Clients will get a broader one-stop service as the 50-year-old business folds creative, PR and AI tools into its new Lumitas identity.

By Sean Mitchell • 4 min read • This month

Stories from Other Regions

Information Management stories

Software-as-a-Service

Informotion gains dual Microsoft recognition in ISG

Recognition in two Microsoft services quadrants puts the Sydney specialist alongside bigger rivals as AI projects hinge on cleaner data and governance.

By Sean Mitchell • 4 min read • Last week

Document Management

UK builders lose tenders over compliance delays

One in five large contractors have missed UK work because supplier documents could not be produced fast enough, a survey found.

By Sofiah Nichole Salivio • 4 min read • Last week

Software-as-a-Service

Evri rolls out Microsoft 365 E7 across UK business

The rollout will put secure AI tools into 6,000 employees' hands as Evri seeks to cut manual work and improve parcel delivery.

By Sofiah Nichole Salivio • 3 min read • This month

Document Management

PFU launches ScanSnap Camera for mobile document scanning

The free feature widens access to document scanning on phones, giving home users and small firms a lower-cost route to digitisation.

By Sofiah Nichole Salivio • 4 min read • This month

Data Protection

Australian clinicians use AI to cut paperwork load

Paperwork is driving rapid adoption, with most Australian clinicians using AI daily and many doing so without formal guidance.

By Sean Mitchell • 4 min read • This month

Data Protection

OpenAI runs AI workshop for public servants in Canberra

Public servants tested ChatGPT and Codex on drafting and research, as agencies weigh whether AI can speed up routine work without losing human oversight.

By Mark Tarre • 4 min read • This month