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Key Performance Indicators (KPIs) stories

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Key Performance Indicators (KPIs) stories

AI adoption races ahead of governance in businesses
Data Protection

AI adoption races ahead of governance in businesses

Only one in six staff are getting enough AI training, leaving firms exposed to poor decisions, shadow tools and weak returns.

By Anthony Caruana • 4 min read • Last week
Google Cloud adds metrics to BigQuery Graph for AI
Data Analytics

Google Cloud adds metrics to BigQuery Graph for AI

The preview aims to help AI agents explain business outcomes by keeping graph relationships and KPIs together in BigQuery, reducing errors.

By Sean Mitchell • 4 min read • This month
Infoveave launches Fovea AI assistant for enterprises
Manufacturing

Infoveave launches Fovea AI assistant for enterprises

Enterprises may gain decision support without replacing existing systems, as the assistant uses governed internal data to recommend next best actions.

By Sofiah Nichole Salivio • 4 min read • This month
Australian CIOs warn AI ambition outpaces governance
Malware

Australian CIOs warn AI ambition outpaces governance

Rising spend on generative and agentic AI is being hampered by weak governance, with only 17 per cent of CIOs fully confident in controls.

By Joseph Gabriel Lagonsin • 6 min read • This month
Why a traditional LMS falls flat for the frontline
Software-as-a-Service

Why a traditional LMS falls flat for the frontline

On the shop floor, course completions can mask gaps in safety, compliance and productivity, leaving managers with a false sense of readiness.

By Andy Nicholas • 8 min read • Last month
OpenAI sets AI value scorecard for corporate spend
Software-as-a-Service

OpenAI sets AI value scorecard for corporate spend

The framework urges finance chiefs to judge AI by completed work, reliability and total task cost rather than licence or user counts.

By Mark Tarre • 5 min read • Last month
Vicarius finds 79% hit by known vulnerability incidents
Manufacturing

Vicarius finds 79% hit by known vulnerability incidents

Security teams are leaving known flaws exposed, with most responses still ending in tickets or handoffs rather than confirmed fixes.

By Sean Mitchell • 4 min read • Last month
Asia Pacific leads AI adoption but skills shortage bites
Data Protection

Asia Pacific leads AI adoption but skills shortage bites

The region's corporate real estate teams are facing a widening skills gap as AI use outpaces readiness, JLL says.

By Joseph Gabriel Lagonsin • 6 min read • Last month
Councils urged to track digital spend gains after go-live
Data Analytics

Councils urged to track digital spend gains after go-live

Without post-launch tracking, councils risk missing savings, faster processing and stronger service delivery from digital upgrades.

By Karen Joy Bacudo • 4 min read • Last month
Businesses shift from AI pilots to trust & results
Software-as-a-Service

Businesses shift from AI pilots to trust & results

Businesses are now weighing whether AI can cut workloads and risks in core operations, rather than just speed up pilots and paperwork.

By Joseph Gabriel Lagonsin • 7 min read • Last month

Stories from Other Regions

Key Performance Indicators (KPIs) stories

Intuit adds AI features to mid-market finance software
Software-as-a-Service

Intuit adds AI features to mid-market finance software

Mid-market finance teams can now query company data in plain English as Intuit rolls out AI tools that automate close, reporting and payments.

By Karen Joy Bacudo • 5 min read • This month
Fintech's biggest KPI should no longer be transactions: It should be financial confidence
Fintech

Fintech's biggest KPI should no longer be transactions: It should be financial confidence

India's fintech sector may need new benchmarks as simple transaction counts fail to show whether users really understand and trust digital finance.

By Shams Tabrej • 5 min read • Last month
No more pilots: Why enterprise AI strategies need an operating model
Data Protection

No more pilots: Why enterprise AI strategies need an operating model

Many firms are stuck in pilot purgatory as governance and workflow redesign lag behind AI ambition, limiting scale and value.

By Alex Ayers • 5 min read • Last month
Most NHS trusts lack digital experience monitoring
Digital Transformation

Most NHS trusts lack digital experience monitoring

Operational blind spots are hampering efforts to cut waiting times, as 85% of trusts cannot monitor staff digital experience, Apogee found.

By Sofiah Nichole Salivio • 4 min read • Last month
Gartner warns CFOs on AI spend split over priorities
Data Analytics

Gartner warns CFOs on AI spend split over priorities

Boards may question finance AI programmes unless spending shifts from efficiency gains towards better decisions and growth, Gartner said.

By Karen Joy Bacudo • 4 min read • Last month
Cyber resilience priorities diverge sharply across sectors
Privileged Access Management

Cyber resilience priorities diverge sharply across sectors

Critical infrastructure and healthcare lag peers on basic cyber controls, leaving essential services more exposed than financial firms and technology groups.

By Mark Tarre • 4 min read • Last month
Truecaller report flags trust gap in India business calls
Unified Communications

Truecaller report flags trust gap in India business calls

Unfamiliar numbers are fuelling a trust gap in Indian business calls, despite most consumers still preferring voice for urgent matters.

By Mark Tarre • 4 min read • Last month