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Manhattan Associates stories

Retailers slow expansion as economic pressures bite
Digital Transformation

Retailers slow expansion as economic pressures bite

Fewer than one in six retail executives are chasing strong growth as inflation, trade disruption and geopolitical instability squeeze margins.

By Sofiah Nichole Salivio • 4 min read • Tue, 28th Apr 2026
Manhattan adds AI agents & fulfilment tools for retailers
Unified Communications

Manhattan adds AI agents & fulfilment tools for retailers

Retailers could speed service and cut fulfilment costs as Manhattan embeds AI agents, real-time checkout tools and simulation into its omni platform.

By Mark Tarre • 3 min read • Thu, 23rd Apr 2026
Rainforest upgrades planning with Manhattan cloud tools
Data Analytics

Rainforest upgrades planning with Manhattan cloud tools

Rainforest Distribution will replace legacy tools with Manhattan's cloud planning suite to unify demand, inventory and execution decisions.

By Mark Tarre • 4 min read • Wed, 11th Mar 2026
PharmaCare boosts ANZ warehouse efficiency with WMS revamp
Digital Transformation

PharmaCare boosts ANZ warehouse efficiency with WMS revamp

PharmaCare lifts ANZ warehouse performance with Manhattan SCALE, cutting receiving time 25% and boosting daily pick rates by 20%.

By Mark Tarre • 4 min read • Tue, 10th Feb 2026
Manhattan unveils AI agents across Manhattan Active suite
Unified Communications

Manhattan unveils AI agents across Manhattan Active suite

Manhattan rolls out embedded AI agents across its Active suite, promising real-time automation and custom agent creation for retailers.

By Sean Mitchell • 4 min read • Fri, 16th Jan 2026
Pacsun transforms stores with unified point of sale technology
Customer Experience

Pacsun transforms stores with unified point of sale technology

Pacsun has launched a unified point of sale system in 300+ stores, boosting order fulfilment by 40% and cutting logistics costs by 25%.

By Sean Mitchell • 3 min read • Thu, 20th Nov 2025

Stories from Other Regions

Manhattan Associates stories

Manhattan adds AI explainability to ActivePlanning
Software-as-a-Service

Manhattan adds AI explainability to ActivePlanning

Planners can now see why forecasts changed, as Manhattan embeds plain-language AI explanations inside ActivePlanning rather than forcing spreadsheet checks.

By Mark Tarre • 4 min read • Last month
Manhattan launches marketplace for supply chain AI tools
Digital Transformation

Manhattan launches marketplace for supply chain AI tools

Customers will soon be able to add supply chain AI agents and extensions without complex integration work through Manhattan Marketplace.

By Mark Tarre • 4 min read • Thu, 25th Jun 2026
World Cup spending to hit GBP £4.5bn, warns survey
Customer Experience

World Cup spending to hit GBP £4.5bn, warns survey

Retailers face stock shortages as 84% of fans say they will travel for unavailable items, with average losses pegged at GBP £116,836.

By Sofiah Nichole Salivio • 4 min read • Mon, 22nd Jun 2026
UK shoppers prefer humans to AI for complex retail issues
Digital Transformation

UK shoppers prefer humans to AI for complex retail issues

Trust still trumps speed for refunds and complaints, with 90% of UK shoppers preferring human help on complex retail issues.

By Sofiah Nichole Salivio • 4 min read • Wed, 13th May 2026
Manhattan goes live at GPC Brisbane warehouse centre
Digital Transformation

Manhattan goes live at GPC Brisbane warehouse centre

Brisbane distribution staff are set for faster picking and better stock accuracy after GPC replaced legacy warehouse systems with Manhattan Active.

By Mark Tarre • 4 min read • Tue, 28th Apr 2026
Manhattan wins ABA100 award for warehouse innovation
Digital Transformation

Manhattan wins ABA100 award for warehouse innovation

Manhattan wins the ABA100 Supply Chain Innovation Award in Australia for its AI-driven, cloud-native Active Warehouse Management platform.

By Sean Mitchell • 3 min read • Tue, 24th Mar 2026
Rainforest picks Manhattan tech to revamp planning
Digital Transformation

Rainforest picks Manhattan tech to revamp planning

Rainforest Distribution turns to Manhattan's cloud-native planning tech to unify demand, forecasting and replenishment as it scales.

By Sofiah Nichole Salivio • 3 min read • Fri, 13th Mar 2026
UK retailers warned over £1.05bn surge in gift returns
Customer Experience

UK retailers warned over £1.05bn surge in gift returns

UK retailers brace for GBP £1.05bn in post-Christmas returns as fashion fit woes, social commerce and ageing habits strain logistics.

By Karen Joy Bacudo • 4 min read • Tue, 10th Feb 2026
UK retailers face GBP £1.05bn hit from gift returns
Digital Transformation

UK retailers face GBP £1.05bn hit from gift returns

UK retailers brace for a GBP £1.05bn blow from 52 million post-Christmas gift returns, as hybrid shopping and fashion fit issues drive costs.

By Sean Mitchell • 4 min read • Mon, 29th Dec 2025
Retailers face pressure for transparency as supply chains evolve
Supply Chain

Retailers face pressure for transparency as supply chains evolve

Retailers face mounting pressure to boost supply chain transparency and sustainability amid new tax rules and climate regulations reshaping global commerce.

By Sean Mitchell • 4 min read • Mon, 17th Nov 2025
Manhattan Associates named top five Singapore workplace for 2025
Unified Communications

Manhattan Associates named top five Singapore workplace for 2025

Manhattan Associates has been ranked among Singapore's top five workplaces for 2025, with all employees reporting a positive and inclusive work environment.

By Sean Mitchell • 2 min read • Thu, 13th Nov 2025
Ghost stock phenomenon hits UK retailers' profits & efficiency
Customer Experience

Ghost stock phenomenon hits UK retailers' profits & efficiency

Ghost stock is costing UK retailers profits and efficiency, with rising returns and inventory errors impacting operations and customer loyalty, says Manhattan Associates.

By Jed Nykolle Harme • 4 min read • Wed, 29th Oct 2025