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Productivity Stories - Page 3

Global Stories

Productivity stories

Talkdesk launches proactive AI agents for retail, finance
Digital Transformation

Talkdesk launches proactive AI agents for retail, finance

Retailers and lenders could recover lost sales and automate compliance-heavy outreach as Talkdesk expands AI beyond inbound service tasks.

By Karen Joy Bacudo • 3 min read • Last week
Visa adds receivables tool to commercial solutions hub
Software-as-a-Service

Visa adds receivables tool to commercial solutions hub

Issuers will be able to cut supplier enrolment friction as Visa folds automated virtual card receivables into its commercial payments hub.

By Karen Joy Bacudo • 3 min read • Last week
TCS teams up with Mistral for enterprise AI models
Data Protection

TCS teams up with Mistral for enterprise AI models

Regulated industries will get custom models with tighter data control as TCS opens Mistral Forge access to enterprise clients worldwide.

By Mark Tarre • 3 min read • Last week
How AI can be the biggest accelerator for SMBs
Data Protection

How AI can be the biggest accelerator for SMBs

AI now helps smaller firms speed up routine work and decisions, but only when their PCs can handle the workloads securely and efficiently.

By Alexey Navolokin • 3 min read • Last week
DXC wins Celent award for Assure Integral platform
Digital Transformation

DXC wins Celent award for Assure Integral platform

Insurers in Asia-Pacific are under pressure to modernise core systems as DXC's Assure Integral gains recognition for handling multiple lines of business.

By Mark Tarre • 4 min read • Last week
Infios appoints Sven Adler as Chief Financial Officer
Digital Transformation

Infios appoints Sven Adler as Chief Financial Officer

The hire puts pressure on Infios to balance expansion with tighter margins as the software group pushes deeper into international markets.

By Joseph Gabriel Lagonsin • 3 min read • Last week
GoTo launches unified AI customer experience platform
Unified Communications

GoTo launches unified AI customer experience platform

Small businesses could cut support complexity as the new system links calls, chat and AI tools in one place, helping staff manage customers faster.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Stories from Other Regions

Productivity stories

Counterculture partner backs Aqilla for not-for-profits
Digital Transformation

Counterculture partner backs Aqilla for not-for-profits

Charities could cut manual finance work and improve board oversight as the cloud system helps staff spend more time on planning.

By Karen Joy Bacudo • 4 min read • Last week
Milestone study shows video software boosts efficiency
Software-as-a-Service

Milestone study shows video software boosts efficiency

Organisations can recoup their outlay in six months, as the study found video management software cut investigation times and lifted productivity.

By Sean Mitchell • 3 min read • Last week
Xero warns of stress crisis for Australian small businesses
Fintech

Xero warns of stress crisis for Australian small businesses

More than a quarter of owners fear the economy will worsen their strain as tax time and compliance pressures erode productivity and sleep.

By Karen Joy Bacudo • 4 min read • Last week
Châteraisé Singapore adopts Adyen across franchise stores
Data Analytics

Châteraisé Singapore adopts Adyen across franchise stores

The rollout will standardise checkout and cut new-store setup time to three days, easing payments for 34 franchise-run outlets in Singapore.

By Karen Joy Bacudo • 3 min read • Last week
Garuda Indonesia modernises core systems with RISE with SAP
Private Cloud

Garuda Indonesia modernises core systems with RISE with SAP

The move is designed to cut costs and improve transparency as the carrier links finance, procurement and maintenance systems on SAP Cloud ERP Private.

By Sean Mitchell • 3 min read • Last week
TBH urges defence productivity overhaul as spending rises
Productivity

TBH urges defence productivity overhaul as spending rises

Delays averaging 21 months on major programmes are undermining Australia's defence build-out as spending heads towards AUD $100 billion a year.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Financial planning firms boost technology spending
Data Analytics

Financial planning firms boost technology spending

The shift comes as 42% of firms use tech spend to cope with growth and regulation, up from 35% in the previous survey.

By Karen Joy Bacudo • 4 min read • Last week
Corinium to host three data and AI conferences in Melbourne
Data Protection

Corinium to host three data and AI conferences in Melbourne

More than 700 executives will gather as Australian firms face pressure to prove AI spending delivers results and tighter governance.

By Joseph Gabriel Lagonsin • 3 min read • Last week
7-Eleven Australia names WorkJam Partner of the Year
Digital Transformation

7-Eleven Australia names WorkJam Partner of the Year

The award spotlights rising retailer demand for tools that keep dispersed store staff informed and operations consistent across large networks.

By Sean Mitchell • 3 min read • Last week
Governed choice: the key to scaling AI safely in Australian business
Data Protection

Governed choice: the key to scaling AI safely in Australian business

Many Australian firms are failing to turn AI pilots into scalable gains because scattered tools are outpacing governance and business context.

By Scott Wiltshire • 4 min read • Last week
Before you adopt AI in quality engineering, ask if you're ready for it
DevOps

Before you adopt AI in quality engineering, ask if you're ready for it

Without strong governance and clean data, AI in quality engineering can add workload, erode trust and expose weak foundations instead of cutting defects.

By Anthony Lockstone • 5 min read • Last week