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Productivity Stories - Page 4

Kiwi Stories

Productivity stories

NZ CIO of the Year 2026 - Tighe Wall on trust, culture and the cost of holding to strategy
Digital Transformation

NZ CIO of the Year 2026 - Tighe Wall on trust, culture and the cost of holding to strategy

Trust and culture, not technology, powered Contact Energy's transformation, delivering a 30% cost-to-serve cut and 100,000 new customers.

By Mark Tarre • 3 min read • Last week

Global Stories

Productivity stories

Fragmented payment systems are costing your business
Digital Transformation

Fragmented payment systems are costing your business

Reconciliation delays and duplicate admin are draining cash flow as businesses juggle card, wallet and debit payments across separate systems.

By Masseh Haidary • 4 min read • Last week
Projectworks makes Inc. 5000 again as US push grows
Software-as-a-Service

Projectworks makes Inc. 5000 again as US push grows

Backed by NZD $25 million, the New Zealand-founded software firm is deepening its US push after three-year revenue growth of 340%.

By Sofiah Nichole Salivio • 3 min read • Last week
Certinia study finds integration key to AI success
Digital Transformation

Certinia study finds integration key to AI success

Organisations with fully integrated systems were far more likely to see AI deliver profits, expansion and better forecasts, a global study found.

By Mark Tarre • 4 min read • Last week
Worth launches real-time decisions for small firms
Data Analytics

Worth launches real-time decisions for small firms

Small business borrowers could get approvals in minutes as the platform cuts manual checks for banks and lenders processing applications.

By Karen Joy Bacudo • 4 min read • Last week
Talkdesk report says AI adoption outpaces business gains
Digital Transformation

Talkdesk report says AI adoption outpaces business gains

Despite near-universal deployment, most firms cannot prove AI is lifting service results, with only 5% able to measure business impact.

By Joseph Gabriel Lagonsin • 4 min read • Last week
payabl. expands Visa deal to cut merchant chargebacks
Fintech

payabl. expands Visa deal to cut merchant chargebacks

Chargebacks and friendly fraud are driving merchants to adopt automated pre-dispute resolution, aiming to cut costs and customer friction.

By Karen Joy Bacudo • 4 min read • Last week

Stories from Other Regions

Productivity stories

Thinc launches AI service for SMEs as governance looms
Software-as-a-Service

Thinc launches AI service for SMEs as governance looms

Many mid-sized firms are now seeking clearer guidance on where AI fits into everyday workflows as Thinc expands support.

By Joseph Gabriel Lagonsin • 4 min read • Last week
IFS study finds industrial firms turning to AI workers
Robotics

IFS study finds industrial firms turning to AI workers

Rising labour shortages and undocumented know-how are slowing industrial growth, prompting firms to use AI workers for routine tasks instead.

By Joseph Gabriel Lagonsin • 4 min read • Last week
D2C Insider summit spotlights AI's role in consumer brands
Digital Transformation

D2C Insider summit spotlights AI's role in consumer brands

AI is moving from side project to core strategy for consumer brands as founders seek sharper margins, faster sales and better operations.

By Joseph Gabriel Lagonsin • 4 min read • Last week
The next capability centre won't have more seats-it will have more valuable ones
Data Analytics

The next capability centre won't have more seats-it will have more valuable ones

Smaller firms are adopting micro-GCCs as AI and cloud tools make specialist offshore teams viable without large headcount or campuses.

By Jasjit Singh Anand • 5 min read • Last week
Asian corporates embrace AI & embedded FX services
Software-as-a-Service

Asian corporates embrace AI & embedded FX services

Asian firms want faster FX hedging, but weak bank API links could slow automation in treasury systems despite rising AI adoption.

By Karen Joy Bacudo • 4 min read • Last week
NSW's PEXA price cut risks killing Australian tech jobs
Data sovereignty

NSW's PEXA price cut risks killing Australian tech jobs

A draft ruling to slash fees may save buyers only tens of dollars while threatening investment, cybersecurity and hundreds of Australian tech roles.

By Sean Mitchell • 5 min read • Last week
Current picks Aiwyn for network-wide platform overhaul
Software-as-a-Service

Current picks Aiwyn for network-wide platform overhaul

The overhaul could standardise systems across nearly 30 partner firms, giving Current better data, billing control and faster client onboarding.

By Karen Joy Bacudo • 4 min read • Last week
Grundfos completes Metasphere rebrand in Australia
Smart Cities

Grundfos completes Metasphere rebrand in Australia

Australian councils will keep the same support as the move folds Metasphere telemetry and analytics into Grundfos' water utility business.

By Sofiah Nichole Salivio • 4 min read • Last week
Crescendo launches AI-native customer experience platform
Software-as-a-Service

Crescendo launches AI-native customer experience platform

Businesses may cut CX stack costs by more than 60% as Crescendo bundles AI agents, ticketing and workforce tools into one platform.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Anaplan names Deloitte & partners in Australia awards
Software-as-a-Service

Anaplan names Deloitte & partners in Australia awards

Deloitte's double win underscores Anaplan's reliance on partners to drive deployments as Australian customers seek faster budgeting and reporting.

By Mark Tarre • 3 min read • Last week