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Productivity Stories - Page 8

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Productivity stories

Optimizely says AI agent use jumps 42% as adoption grows
Digital Transformation

Optimizely says AI agent use jumps 42% as adoption grows

Marketing teams are increasingly using AI to automate routine campaign work, with Optimizely saying customer-built agents now dominate activity on Opal.

By Sofiah Nichole Salivio • 4 min read • Last month
Dell unveils PowerStore Elite for AI data centres in EMEA
Data Protection

Dell unveils PowerStore Elite for AI data centres in EMEA

Organisations across EMEA are being pushed to expand AI capacity without worsening power, space and compliance pressures on ageing data centres.

By Sean Mitchell • 4 min read • Last month
AI to wipe out 49% of customer service jobs by 2030
Data Analytics

AI to wipe out 49% of customer service jobs by 2030

Routine call-handling jobs face the sharpest risk as AI agents take over most customer queries, forcing firms to retrain staff quickly by 2030.

By Sean Mitchell • 3 min read • Last month
Aveva expands cloud collaboration with Amazon Web Services
Software-as-a-Service

Aveva expands cloud collaboration with Amazon Web Services

The move will put AVEVA's industrial data platform on AWS, giving customers more cloud choice and access to AI tools across operations.

By Mark Tarre • 3 min read • Last month
The AI challenge - balancing governance and innovation
Data Protection

The AI challenge - balancing governance and innovation

Many projects remain stuck at proof of concept as businesses wrestle with data governance, security and agent oversight before scaling AI.

By Anthony Caruana • 5 min read • Last month
Dell Technologies makes all the hardware cool again
Digital Transformation

Dell Technologies makes all the hardware cool again

Renewed AI spending is boosting demand for Dell's secure, certified infrastructure as companies chase faster deployment and lower cloud costs.

By Donovan Jackson • 4 min read • Last month
Leaders use AI mainly for routine tasks, survey finds
Data Analytics

Leaders use AI mainly for routine tasks, survey finds

Most executives still rely on artificial intelligence to draft emails and summarise documents, despite rising confidence and training uptake.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Data matching explained: The key to clean, connected data
Customer Relationship Management

Data matching explained: The key to clean, connected data

Poor data is costing firms millions, making record matching vital for cleaner datasets, better decisions and lower compliance risk.

By Bobby Joseph • 6 min read • Last month
Alior Bank cuts virtualisation costs by 60% with Hitachi
Virtualisation

Alior Bank cuts virtualisation costs by 60% with Hitachi

The Polish lender expects a 60% drop in virtualisation costs as it shifts hundreds of critical workloads onto Red Hat OpenShift and Hitachi Vantara.

By Karen Joy Bacudo • 4 min read • Last month
From AI Adoption to AI Advantage
Digital Transformation

From AI Adoption to AI Advantage

Enterprises that fail to embed AI into workflows risk being outpaced by rivals already turning pilots into real business gains.

By Roop Singh • 6 min read • Last month
Brightcove launches Prism interface after customer feedback
Digital Transformation

Brightcove launches Prism interface after customer feedback

The redesign aims to cut friction for broadcasters and publishers, as more than 100 customers asked for a simpler interface for daily video work.

By Sofiah Nichole Salivio • 3 min read • Last month

Stories from Other Regions

Productivity stories

Australia's big banks boost provisions as profits grow
PwC

Australia's big banks boost provisions as profits grow

Rising margins pressure and a Middle East supply shock are testing lenders, even as provisions and capital buffers are lifted.

By Karen Joy Bacudo • 4 min read • Last month
Ebix eyes 20% growth in India's insurance tech push
Fintech

Ebix eyes 20% growth in India's insurance tech push

Expansion into insurance infrastructure could lift Ebix's India growth above 20% a year as it localises global platforms for the market.

By Karen Joy Bacudo • 3 min read • Last month
Primer raises USD $100 million to boost AI & US growth
Fintech

Primer raises USD $100 million to boost AI & US growth

The payments infrastructure firm plans to hire up to 50 people in the US as it channels fresh capital into AI tools and expansion.

By Karen Joy Bacudo • 4 min read • Last month
HP launches AI-powered PCs in Australia for work & play
Artificial Intelligence

HP launches AI-powered PCs in Australia for work & play

Australian buyers now have access to HP's new AI-enabled PCs, with premium models starting at AUD $2,899 and topping out at AUD $6,500.

By Sean Mitchell • 4 min read • Last month
Square AI launched in Australia for small businesses
Data Analytics

Square AI launched in Australia for small businesses

Small firms could save hours on admin as the free assistant turns sales data into plain-language answers inside Square's platform.

By Mark Tarre • 4 min read • Last month
Hong Kong & Singapore upbeat on AI despite cyber risk
Data Protection

Hong Kong & Singapore upbeat on AI despite cyber risk

Supplier-linked attacks and AI-related incidents are testing cyber defences in Hong Kong and Singapore, despite strong confidence in the technology.

By Sofiah Nichole Salivio • 4 min read • Last month
Irish leaders prize empathy over AI skills in management
Digital Transformation

Irish leaders prize empathy over AI skills in management

Concern is rising in Ireland as leaders say empathetic coaching matters more than AI know-how for future managers during adoption.

By Sofiah Nichole Salivio • 4 min read • Last month