Professional services stories

AI in legal services is unlikely to shrink demand, with clients seeking more senior expertise and using efficiency gains to unlock latent work.

Sidetrade sets out a four-year push into AI-driven order-to-cash, with three new products due in 2026 and a shift towards usage-linked revenue.

EY embeds agentic AI into Canvas audit workflows worldwide, aiming to cut admin, sharpen risk checks and keep human judgement in the loop.

EY deploys agentic AI across 160,000 audit engagements, backed by Microsoft, as it launches new assurance services and training.

Outsized rolls out enhanced Client Portal to streamline independent consultant hiring and project oversight for financial services and consulting clients.

Westcon Solutions wins Hong Kong and Macau distribution deal to back UiPath partners with services, engineering support and AI automation tools.

V2 AI has secured Databricks Silver Partner status, strengthening its credentials as it targets more data and AI work across Asia-Pacific.

Cisco adds Deloitte veteran Pete Shimer to board, strengthening audit oversight as the networking giant pushes into AI-driven infrastructure.

AI agents prompt accounting firms to redesign bookkeeping and tax workflows as junior staff tasks are automated and human oversight stays central.

Legora tops USD $100 million ARR in 18 months as legal AI adoption accelerates across firms and corporate teams.

One in three firms say clients now think AI can do expert work in-house, raising pricing pressure for agencies and consultancies.

KPMG survey shows global leaders will keep AI investment high through recession fears, as governance and workforce change separate winners from the rest.

Data analysis and AI literacy emerge as the most sought-after skills as Caseware study finds many accountancy firms unprepared for AI retraining.

AskNicely unveils Ask NiceAI to help managers at multi-site service businesses turn scattered customer feedback into faster, data-backed action.

Multiplier expands in New Zealand with Oxygen Advisors buyout as the startup-focused accounting firm joins its global roll-up.

Dext adds time-tracking insight to help accountants and bookkeepers spot workload bottlenecks and client-heavy periods on its Advanced plan.

Law firms in US and Canada face rising admin drag as LEAP research finds AI and automation could unlock profitability through fewer manual tasks.

Harvey wins USD $200 million as investors back its plan to turn legal AI from chat tools into workflow-running agents.

Rocketlane secures USD $60m Series C to accelerate global rollout of Nitro, its AI-driven professional services execution platform.

In-house legal teams see themselves driving strategy, but a new report shows most C-suite leaders barely recognise their contribution.