Service Provider stories
Customers will get fewer handovers during outages as Cello folds GKC Consulting's observability expertise into its network operations business.
Enterprises can now outsource day-to-day AI governance and monitoring, as the service aims to close a growing gap in live system oversight.
Finance teams could cut manual reconciliation as the new link feeds bank payment status back into Chargebee in real time for SEPA collections.
Startups in regulated sectors will gain access to explainable AI tools as Seekr and OneValley aim to reduce compliance and audit risks.
AI is starting to cut admin, speed up workflows and improve customer service as businesses shift from pilots to enterprise-wide use.
MSPs and MSSPs face rising pressure to prove security controls work, as cyber insurers and clients demand more evidence of resilience.
Partners will get more co-marketing tools and training as Barracuda seeks to help MSPs win customers and speed sales.
It gives MSPs a single workflow to onboard small business clients to AI, cutting manual steps and reducing shadow AI risk.
Capacity limits and manual handling had slowed production at the UK mail provider, which has now added automation to support growth and compliance.
Supply chain attacks are pushing cyber risk upstream, putting managed service providers under pressure from customers and regulators over shared access.
Real estate sponsors could cut manual fund handling as the platform adds account, reconciliation and distribution tools across ACH, RTP, FedNow and wires.
Rising demand for cyber and compliance advice is driving HCS to broaden its services as Lesley Whelan takes charge of the new practice.
Businesses running AI workloads may now keep costly GPU servers online longer, as Park Place extends third-party maintenance to 60 data centres worldwide.
Pidilite now runs its non-ERP applications on Google Cloud, after a migration that cut service response times and freed it from its data centre.
The hire gives Australian managed service providers local support as Devoli intensifies its push to win channel business across the Tasman.
Critical infrastructure operators could gain a single managed route for sensitive data as the partners remove reliance on public internet paths.
Boston-area networks can now reach New York traffic with lower latency and no transport charges, thanks to a new one-hop link.
Demand for cloud and security services is rising, and the provider is adding sales leadership to align customer, partner and revenue strategy.
Heavy vehicle operators can now keep existing hardware or adopt a second approved device as Geotab expands its Australian compliance options.
The upgrade boosts capacity for personalised mail as marketers demand faster turnaround, tighter tracking and stronger links to digital channels.