Small Business (SMB) stories

AI-driven personalisation and shifting notions of value will set the pace for hospitality guest engagement in 2026, Paytronix predicts.

Newo.ai and IONOS have launched a plug-and-play AI receptionist, promising SMEs 24/7 call handling, missed lead recovery and quick setup.

Employment Hero launches a quarterly SMB Insight Engine to track Canadian small firms’ confidence amid hiring strain and burnout fears.

Money has overtaken health, time and relationships as the main driver of life satisfaction in the UK, new research from Intuit shows.

Business leaders are being urged to invest in financial insight as they navigate tighter oversight of artificial intelligence in financial services.

Antevia’s private 5G now underpins Bath Rugby’s Recreation Ground, tackling match-day congestion and boosting operations and fan services.

Plus-size outdoor champion Rebecca Dawson named among UK’s 100 most inspiring female entrepreneurs in Small Business Britain list.

Australians greatly overestimate their ability to spot AI-driven scam images, with new research showing they get it right less than half the time.

Zyxel Networks has unveiled its GS1200v3 smart switches, promising quiet, greener gigabit networking for expanding home offices and SMBs.

AI data management is set to surge to USD $239.15bn by 2034 as cloud, streaming data and governance needs reshape enterprise data strategy.

Refer A Friend launches an app that pays people commissions for referring local trades and services, charging businesses only per completed job.

Acronis launches encrypted archival storage for MSPs and SMEs, promising rapid access, WORM immutability and predictable long-term pricing.

Cybersecurity in 2026 pivots from building higher walls to one core question: how fast can organisations recover when attacks inevitably hit?.

Tempo has hired Kevin Nanney as Chief Product Officer and Shams Chauthani as CTO to accelerate its adaptive strategic portfolio management push.

OpenText warns 2026 will bring an AI‑driven identity crisis, deepfake-fuelled scams and decision overload that many firms are not ready for.

emma integrates IONOS Cloud into its platform, giving European organisations a sovereign multi-cloud option with unified cost and governance control.

Kaleidoscope.com urges UK firms to treat mid-January as the real start of Q1 planning, warning December forecasts are built on distorted data.

Ant International taps AI-driven fintech to power over 2 billion cross-border payments and turbocharge SME growth in emerging markets.

Paydibs launches Nexus eCommerce suite and Mini POS tool to cut digitalisation costs and simplify payments for Malaysia’s 1.1m MSMEs.

Progress predicts 2026 will mark a shift from AI pilots to orchestrated, governed platforms, widening the gap between leaders and laggards.