Vodafone stories - Page 2

“We’ve been expecting internet traffic to spike this Christmas, as people stay connected to friends and whānau using digital tools especially while the borders are closed, but this large growth is still mind-blowing.">>

Vodafone has teamed up with campervan company Tourism Holdings and Tourism New Zealand in a bid to encourage New Zealanders to encourage remote and flexible working. >>

The moves makes Vodafone New Zealand the first telecommunications provider in New Zealand to implement the solution. >>

The company has supported more than 1000 charitable organisations since 2002 with donations totalling over $43 million.>>

Vodafone NZ has become the first operator in Aotearoa to enable 5G roaming, to Australia and three other countries.>>

“It amazes me how resilient and creative New Zealand small businesses are in the face of adversity,” says Vodafone business transformation manager Paul Bertenshaw.>>

The project enables a dedicated, resilient and diverse set of internet pathways upon which international data can be transferred at millisecond speed.>>

The contact centre enhancement, Oration, combines an artificial intelligence language interpreter with advanced speech recognition. >>

Mobile operators should improve consumer choice through easier comparisons.>>

More than 50 organisations have now signed the plan, which was shared with Government and the public in May this year.>>

The platform is a localised version of a solution belonging to the Vodafone Group, providing key in-country functionality to technology.>>

Vodafone NZ has signed a new partnership agreement with intelligent contact centre solutions firm Convai, as it looks to bring artificial intelligence into contact centres.>>

Phone and internet network usage continued sustained increases during Auckland's second lockdown, according to Vodafone NZ. >>

The Robotic Process Automation Innovation Award recognises how a company applies innovative problem solving to offer a better customer experience.>>

Fixed broadband data is up 33% and voice minutes up 45%, as Aucklanders return to lockdown.>>

The upgrades, which span the country, predominantly add 4G or 4.5G technology and capacity, which is part of the company's work in getting mobile towers ready for the fifth generation mobile network, 5G.>>

In rural areas, data usage is continuing to increase, put down to new technology enabling greater efficiencies for farms and sustainable communities.>>

"By implementing Ciena’s WL5e, Vodafone can better manage network requirements to support its recently launched 5G service.">>

Vocus slammed the news from Chorus that it will increase fibre prices, labelling the move as "cynical, money grabbing and unwarranted".>>

Mooney will be tasked with helping to guide the business through its ongoing reinvention towards becoming a more digitally focused business.>>

The solution is designed to support organisations with their customer experience strategies, as well as customer contact and engagements.>>

"The reality is that phone use by drivers is commonplace in New Zealand and this is a hard behaviour to shift.">>

Plan B will take over both operations and management of the facility, while customers will see no difference in operations.>>

The company has revealed it has invested $1 billion into its network infrastructure, and has expanded on its venture with Spark and Vodafone to connect the country's rural areas.>>