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Workforce Technology stories

Okta data shows enterprises using multiple AI platforms
Hybrid Cloud

Okta data shows enterprises using multiple AI platforms

Enterprises are spreading AI use across several platforms, heightening identity and access risks as agents gain broader system access.

By Mark Tarre • 4 min read • Last month
Netchex launches AI HR teammates for deskless workers
Software-as-a-Service

Netchex launches AI HR teammates for deskless workers

Frontline employers could cut payroll errors and admin time as the early access rollout targets hotels, clinics and other deskless workplaces.

By Sofiah Nichole Salivio • 4 min read • Last month
AI moves from hype to targeted frontline & finance use
Digital Transformation

AI moves from hype to targeted frontline & finance use

Businesses are narrowing AI deployments to specific tasks as scrutiny grows over costs, returns and the need for human judgement.

By Sofiah Nichole Salivio • 7 min read • Last month

Stories from Other Regions

Workforce Technology stories

AI could add AUD $4.8bn to small accounting sector
Digital Transformation

AI could add AUD $4.8bn to small accounting sector

Labour shortages and rising client demands could be eased if more firms adopt AI, MYOB says, boosting annual revenue by AUD $4.8 billion.

By Karen Joy Bacudo • 5 min read • Last week
IFS posts 25% ARR growth as industrial AI demand rises
Software-as-a-Service

IFS posts 25% ARR growth as industrial AI demand rises

Industrial software buyers are shifting AI budgets into day-to-day operations, helping IFS lift annual recurring revenue 25% in H1 2026.

By Karen Joy Bacudo • 3 min read • Last week
de Novo wins Cardiff council systems overhaul deal
Data Analytics

de Novo wins Cardiff council systems overhaul deal

The overhaul will replace systems used by 15,000 staff and add STEM events for up to 2,500 children across Cardiff.

By Sofiah Nichole Salivio • 4 min read • Last week
OneAdvanced ties up with Clarus in warehouse software push
Software-as-a-Service

OneAdvanced ties up with Clarus in warehouse software push

The tie-up aims to cut data silos and manual reconciliation for logistics firms under pressure to link warehouse, finance and workforce systems.

By Mark Tarre • 3 min read • Last week
Australian customer service still leans on phone calls
Digital Transformation

Australian customer service still leans on phone calls

Longer waits and higher costs are weighing on Australian contact centres as most customer queries still arrive by phone, research shows.

By Sean Mitchell • 4 min read • Last week
Icana.AI CallCoach lifts Finance One compliance checks
Data Protection

Icana.AI CallCoach lifts Finance One compliance checks

Full-call analysis has lifted Finance One's compliance and coaching performance, after the lender reviewed more than 300,000 customer calls.

By Karen Joy Bacudo • 3 min read • Last week
UK IT firms eye defence growth as confidence rises
Supply Chain

UK IT firms eye defence growth as confidence rises

A Barclays survey found 62 per cent of IT and telecoms firms expect more defence work, but skills and funding gaps still hinder growth.

By Karen Joy Bacudo • 4 min read • Last month
Camino cuts labour costs with Tenzo platform in London
Data Analytics

Camino cuts labour costs with Tenzo platform in London

The restaurant group says Tenzo's data tools have saved hundreds of thousands of pounds while keeping guest satisfaction steady across five sites.

By Karen Joy Bacudo • 4 min read • Last month
HeadFirst unites Australian sales, talent & service
Risk & Compliance

HeadFirst unites Australian sales, talent & service

The overhaul is meant to help the workforce group tackle skills shortages, tighter regulation and rising AI use in Australia.

By Mark Tarre • 3 min read • Last month
TLI Group adopts ArcGIS for Irish infrastructure work
Digital Transformation

TLI Group adopts ArcGIS for Irish infrastructure work

Real-time mapping is now helping TLI Group cut manual reporting and improve safety on broadband, power and renewables projects across Ireland.

By Sean Mitchell • 4 min read • Last month
Logile launches simulator to cut retailer labour costs
Software-as-a-Service

Logile launches simulator to cut retailer labour costs

Retailers under margin pressure can now test staffing and opening-hours decisions before budgets are set, using Logile's new simulator.

By Sean Mitchell • 4 min read • Last month
Wagepoint launches WagePro+ for Canadian accountants
Software-as-a-Service

Wagepoint launches WagePro+ for Canadian accountants

Growing compliance costs are pushing Canadian firms to treat payroll as a recurring revenue stream, as Wagepoint adds partner support.

By Sofiah Nichole Salivio • 4 min read • Last month
London workers lead UK in AI use as hiring rebounds
Human Capital Management

London workers lead UK in AI use as hiring rebounds

London's labour market is recovering, with small firms hiring again as AI use and confidence among workers outpace the UK average.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Evri rolls out Microsoft 365 E7 across UK business
Software-as-a-Service

Evri rolls out Microsoft 365 E7 across UK business

The rollout will put secure AI tools into 6,000 employees' hands as Evri seeks to cut manual work and improve parcel delivery.

By Sofiah Nichole Salivio • 3 min read • Last month
Kallidus wins B Corp certification in HR tech market
eLearning

Kallidus wins B Corp certification in HR tech market

The accreditation gives Kallidus a broader ESG-style seal that may help it stand out as buyers scrutinise suppliers' values as well as software.

By Sofiah Nichole Salivio • 4 min read • Last month