11:11 Systems, a managed infrastructure solutions provider, has been named an aspiring provider in the 2023 Gartner Peer Insights Voice of the Customer for Disaster Recovery as a Service (DRaaS) report, one of only seven companies featured in the report.
Customers have commended 11:11 Systems' team for its exceptional commitment. Reviews from customers describe the team as "an outstanding team dedicated to our account, and these specialists are top of their game. "The consistent positive outcomes and reliability of 11:11 Systems' offerings have earned them widespread positive feedback from their customers.
Reviews have emphasised the dependability of 11:11 Systems' DRaaS solution, which has been described as a "very reliable DRaaS solution that has managed to deliver excellent outcomes over the past years ". The reports from clients underscore the company's thorough knowledge of its own products and sustained aftercare, stating that " they know their products very well and they continue to provide exceptional support after implementation".
Kaushik Ray, chief experience officer at 11:11 Systems, responded to the acknowledgment stating his beliefs that their inclusion in the Voice of the Customer report reaffirms their strategy and dedication to pushing the limits in DRaaS innovation while maintaining a customer-centric approach. He quoted "This acknowledgment reflects our customers' trust in our solutions and the tangible impacts we have made in their businesses. We're not just a vendor but a partner in our clients' accomplishments."
Comprehensive DRaaS offerings are developed by 11:11 Systems to protect businesses from unanticipated downtime and cater to diverse recovery necessities. Promising flexibility, reliability, and end-to-end protection, their industry-leading solutions include specialised Zerto, Veeam, and Azure services. Across the range of disruptions, from cybercrime and natural disasters to hardware failure or other unforeseen incidents, 11:11 Systems commits to a prompt and successful recovery, securing the operational continuity of businesses.
Gartner Peer Insights is a respected platform that collects unbiased reviews and ratings from IT professionals, providing invaluable feedback about a wide range of IT software and services. The Voice of the Customer report plays a crucial role in influencing purchase decisions across the technology spectrum by distilling client experiences and feedback from the real world.
Gartner, Voice of the Customer for Disaster Recovery as a Service, Peer Contributors, released the report on 31 October 2023.
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