Cloud-delivered endpoint protection provider CrowdStrike has the highest overall rating among vendors named a 2020 Gartner Peer Insights Customers' Choice for Endpoint Detection and Response (EDR).
CrowdStrike's Falcon platform has an overall rating of 4.8 out of 5 out of 106 verified customer reviews, the highest rating of all vendors named a Customers' Choice in this market for the second consecutive year, as of March 31, 2020.
The Gartner Peer Insights Customers' Choice Distinction is based on feedback and ratings from end-user professionals who purchase, implement and/or use the CrowdStrike Falcon platform.
The Gartner Peer Insights methodology collects data to help clients with a synthesis of which vendor products are the most highly rated by customers for EDR solutions.
Vendors recognised as a Customers' Choice must have 50 or more approved ratings and an average overall rating of 4.5 stars or greater.
CrowdStrike has the highest rating for:
- Product Capabilities (4.8 out 5), based on 106 responses
- Integration and Deployment (4.8 out of 5), based on 104 responses
- Willingness for customers to recommend (97%), based on 106 responses
- 5.0 out of 5 scores from customers (86%), based on 106 responses
CrowdStrike was also named a “Leader” in the 2019 Gartner Magic Quadrant for Endpoint Protection Platforms and received the highest score for “Lean Forward” organisations in Gartner's 2019 Critical Capabilities for Endpoint Protection Platforms report.
“We believe these testimonials demonstrate our technology and teams' ability to effectively meet our customers' evolving needs to detect and respond to attacks before they turn into breaches,” says CrowdStrike chief product office Amol Kulkarni.
“We're proud to be regarded as a recognised provider of cybersecurity solutions in the industry, and we look forward to continuously innovating to prevent the breaches of tomorrow.
Testimonials (sourced from Peer Insights by CrowdStrike)
“I've never had so much visibility in my life, the product has built-in efficiencies as if it was specifically tailored for an investigator or CIRC analyst, and it's very easy to use even for the most junior Associate. We've reduced the time it takes to investigate, eradicate and contain incidents from 8 hours to less than 15 minutes. Amazing benefits!
– Director of IT security in the retail Industry
“Honestly, the best thing about CrowdStrike is that I can now sleep at night. It's rare that a company with a user base of about 380 can get truly premium support and be treated like a Fortune 500. Normally we'd be just another customer. With CrowdStrike we do feel like they are a partner.
– IT manager in the transportation industry
“CrowdStrike has found the balance between security and ease of use, I really recommend this vendor and the Falcon solution to any company that is trying to find a solution that can leverage great understanding of the environment and a huge detection rate to find and defeat threats.
– Senior cybersecurity – endpoint administrator in the healthcare industry