Ramco Systems, globally leading payroll software provider, has been awarded the prestigious High Performing Partnership Award at the 2024 ISG Paragon Awards for Australia and Aotearoa New Zealand.
The award is the result of a productive and innovative collaboration with a respected client, a leading telecommunications provider in Aotearoa New Zealand. This recognition marks a significant landmark in their combined journey of innovation and dedication to excellence.
Ramco Systems, alongside its client, garnered their award by illustrating their shared visions, mutual commitment to success, and a robust multi-level relationship. This partnership led to a compelling transformation in payroll operations for the telecommunications provider. This combination of talent has set new standards for payroll excellence and forged a path for unparalleled innovation and growth.
The partnership has reported numerous strategic benefits, including a one-third reduction in payroll processing time and a streamlined data flow due to the implementation of a unified platform -resulting in a cut in transaction times by over 50%. Through automation of various transactions, there has been a 30% decrease in manual efforts by the payroll staff. Additionally, Ramco's Employee Self-Service (ESS) and Manager Self-Service (MSS) features have improved employee efficiency. Moreover, the ability to access the service on both desktops and mobile devices has significantly enhanced the user experience.
The awards, hosted by global technology research and advisory firm Information Services Group (ISG), were announced at a gala dinner on Wednesday, February 28, 2024, at the Fullerton Hotel, Sydney. The awards recognise the evolution of sourcing industry partnerships through novel solutions and technologies.
Rohit Mathur, SVP & SBU Head Global Payroll & HR at Ramco Systems, stated on the occasion: "We are tremendously honoured to receive the High Performing Partnership Award with our esteemed client.
"This recognition is a testament to the unwavering dedication and collaborative spirit that define our partnership. Together, we have set new benchmarks for excellence and innovation in the payroll software landscape," he said.
Subbaraman Ramaswamy, Chief Customer and Revenue Officer, Global Enterprise Business, Ramco Systems, speaking on the recognition, said, "This recognition reinforces Ramco's position as a trusted partner for organizations seeking excellence in payroll management and our commitment to delivering tangible, transformative results. With a strategic focus on the Oceania region, we look forward to continuing our journey of innovation, setting new standards, and contributing to the growth of businesses across Australia and New Zealand".
Trusted by 500+ customers worldwide, and powered by continuous technological innovations, Ramco Global Payroll has been at the forefront of global payroll transformation for over 25 years. It provides global payroll coverage across 150+ countries, offering seamless integration with major HCM providers. Ramco's touchless payroll experience is driven by leveraging robotic process automation, artificial intelligence, and machine learning.