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Customer engagement Stories - Page 77

Kiwi Stories

Customer engagement stories

Survey analysts create quiet kiwi success story
EduTech

Survey analysts create quiet kiwi success story

Midas InfoMedia, a Wellington-based company, achieved 1077% growth in Deloitte's APAC Technology Fast 500, ranking 4th in NZ's IT sector.

By Staff Writer • 2 min read • Thu, 12th Jan 2012
The telephone: Your vital marketing tool
Customer Experience

The telephone: Your vital marketing tool

Consistent communication with clients every 90 days via telephone marketing can boost sales and maintain vital business relationships, experts say.

By Staff Writer • 4 min read • Mon, 1st Nov 2010

Global Stories

Customer engagement stories

Juniper raids Polycom to lock in new APAC SVP
Customer Experience

Juniper raids Polycom to lock in new APAC SVP

Juniper Networks has hired former Polycom executive Hansjoerg Wagner as new senior vice president for the Asia-Pacific region, based in Singapore.

By Staff Writer • 2 min read • Thu, 3rd Oct 2013
Double swoop Cisco appoints new ANZ MD
Customer Experience

Double swoop Cisco appoints new ANZ MD

In a strategic double move, Cisco appoints Ken Boal as ANZ MD and Richard Kitts as VP of Services for APJC, both effective immediately.

By Staff Writer • 1 min read • Wed, 27th Mar 2013
Zendesk's fresh funding fuels cloud-based apps
Customer Experience

Zendesk's fresh funding fuels cloud-based apps

Cloud-based software provider receives $60m to drive customer service revolution, accelerate technology innovation and continue global expansion.

By Staff Writer • 1 min read • Thu, 20th Sep 2012
The drinks are on Zendesk
Customer Experience

The drinks are on Zendesk

Zendesk's customer engagement strategy includes buying clients drinks, a tactic that aligns with their recent milestone of surpassing 10,000 clients.

By Staff Writer • 2 min read • Tue, 23rd Aug 2011
The race for energy innovation
Customer Relationship Management

The race for energy innovation

The necessity of CRM applications within lines companies has quickly become a reality, explains Aaron Baker, Marketing Manager, Gentrack.

By Staff Writer • 5 min read • Tue, 1st Feb 2011
Customer Radar
Customer Relationship Management

Customer Radar

Revolutionary Customer Radar technology promises real-time insight into customers' thoughts, elevating service and business strategies.

By Staff Writer • 2 min read • Sun, 1st Aug 2010
Who's reading your corporate website?
Customer Experience

Who's reading your corporate website?

Sitecore launches a game-changing customer engagement solution, revolutionising email campaigns with in-depth tracking and personalisation.

By Staff Writer • 1 min read • Fri, 18th Jun 2010
A productive choice
Customer Relationship Management

A productive choice

Embracing CRM technology enhances businesses' efficiency by improving client relations, driving productivity, and offering a competitive edge.

By Staff Writer • 5 min read • Sat, 1st May 2010
Manage to make money
Customer Experience

Manage to make money

As the economic outlook brightens, companies are reviving shelved IT projects, with managed print services (MPS) set to boost productivity and cut costs.

By Staff Writer • 6 min read • Thu, 1st Apr 2010
What selling is all about
Customer Experience

What selling is all about

Redefining selling as helping rather than persuading could revolutionise your tech sales approach, sparking genuine client conversations.

By Staff Writer • 3 min read • Tue, 1st Dec 2009
Focus on the future
Customer Experience

Focus on the future

Ignoring non-spending customers now could cost businesses heavily in the future, as relationships fostered during tough times dictate future spending.

By Staff Writer • 3 min read • Thu, 1st Oct 2009
Millennial means business
Unified Communications

Millennial means business

Many companies are struggling to adapt their business to serve a new wave of consumers from the millennial generation.

By Staff Writer • 4 min read • Sun, 1st Mar 2009