eCommerce news stories
Australian consumers loyal to retailers who deliver speed and visibility
SOTI finds extensive order visibility and speed are the most important factors for turning one-off customers into loyal, long-term buyers.
Robust digital warehouse management crucial in Asia-Pacific
Thanks to a network of “cloud” stores, grocery and food delivery providers such as Foodpanda can arrange for these commonly requested items to get packed up and sent over in almost no time.
Corpay partners with supply chain platform PracBiz Exchange
Corpay's new partnership with PracBiz’s allows more than 4000 B2B suppliers on the latter's platform to use Corpay's global payments services.
New late-stage order cancellation to improve customer service
Manhattan Associates launches new service allowing orders to be cancelled up to the point of manifested/loaded status, preventing unwanted shipments and costly returns.
Unlimint and Alipay+ to improve payments for one billion customers
Unlimint says this partnership will enable the company to better reach the more than one billion users of digital payment tools brought by Alipay+.
Digital commerce fraud: What it is and how to stop it
Australia and New Zealand have experienced a 15% spike in sales from the previous year, continuing a trend that accelerated during the pandemic as the world turned to online shopping.
New Zealand Post / NZ Post
Online shopping up 31% this quarter - NZ Post report
NZ Post's eCommerce Spotlight report finds online shopping for Q1 2022 is up 86% on the same quarter in 2020, before COVID-19 restrictions first came into effect.
Welding Industries Australia’s new eCommerce store with Sana Commerce
Welding solutions manufacturer Welding Industries Australia chooses Sana Commerce to launch a new integrated eCommerce website and customer portal.
SPS network now available to CrescoData eCommerce customers
CrescoData, a Pitney Bowes Company and PaaS business in the commerce space, says its customers can now connect to the SPS Commerce Retail Network.
Is video technology the future of retail?
The way we hunt for and buy products has forever changed with innovative technology designed to take customers from their initial curiosity through to purchase
A look at the rewards and risks of open banking - report
RiskBusiness says its report on open banking finds that while it holds much potential, financial services firms need to ensure they have robust, risk processes.
Human element key to world-class digital customer experience
Three years into a global pandemic and the shift to all things digital shows no signs of abating. Good digital customer experience is therefore becoming essential.
Point of Sale / POS
The evolution of POS technology in an omnichannel world
Many retailers have quickly and successfully navigated the challenges of the last two years to seamlessly serve their customers across whichever touchpoints or platforms they prefer.
Aussies vote on the toughest jobs in online shopping
Shoppers have revealed how much, or how little, they know about what goes into the online shopping process in a new survey by CouriersPlease.
Three eCommerce trends set to dominate in 2022
Digital commerce sales in Australia have jumped significantly due to pandemic business conditions. Regionally, digital commerce in APAC is expected to nearly double in size by 2025.
NZ’s eCommerce market set to grow as demand for alternative payment methods increases
New Zealand’s eCommerce market set to grow 38% by 2025, with demand increasing for alternative payment methods.
Forter recognised as leader in eCommerce fraud prevention
The company has passed $500 billion in gross merchandise value since its founding and secures funding from strategic investors.
Dynamicweb helps BHG implement new commerce solution
Dynamicweb has assisted Singapore-based department store BHG in implementing a unified commerce solution and strategy to progress BHG's digital transformation.
Using marketplace technology to build an online community around your brand
Becoming a thriving customer hub for the product categories you specialise in can deliver big benefits to your business, writes Bradley Austin, Vice President of Sales APAC, Marketplacer.
Fighting smart against policy abuse in online retail
The trouble with policy abuse, compared to conventional fraud, is that policy abusers are not necessarily cybercriminals who are hiding their identity.
FedEx Express teams up with SaaS eCommerce platform
FedEx reports that BigCommerce merchants in Australia and New Zealand are signing up for the FedEx-BigCommerce alliance program.
Business to business: Top tips for becoming a trusted eCommerce supplier in 2022
Giving your commercial customers the same high-quality experience online as you do in real life is essential.
Upstream and Socital to trial global retail marketing solution
Trials will soon be underway for a new mobile retail marketing solution, created as part of a partnership between Upstream and Socital.
Pinterest widens reach in eCommerce sector with AR implementation
In a sign of things to come, Pinterest is widening its reach within the eCommerce sector by introducing new tools utilising augmented reality.