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New Relic stories

New Relic unveils advanced AI monitoring to boost app performance

New Relic broadens its AI monitoring capabilities, expected to boost efficiency and simplify AI application issues through visibility and data security, supporting companies' AI adoption.

By Kaleah Salmon • 3 min read • Thu, 25th Apr 2024

Customer Experience

Global Processing boosts efficiency with New Relic AI platform

Digital finance giant Global Processing has optimised operations with New Relic platform, resulting in a 50% alert noise reduction and 30% faster IT outage counteraction.

By Imee Dequito • 2 min read • Fri, 19th Apr 2024

Virtualisation

New Relic boosts open source commitment with native OpenTelemetry support

New Relic, the observability platform pioneer, affirms its commitment to open source by announcing native support for OpenTelemetry and Prometheus-instrumented hosts and Kubernetes clusters.

By Sean Mitchell • 3 min read • Thu, 21st Mar 2024

Application Security

New Relic releases interactive security testing with proof-of-exploit reports

New Relic's observability platform now offers Interactive Application Security Testing (IAST) with a proof-of-exploit reporting feature, enabling real-time identification and fixing of application vulnerabilities before code deployment.

By Sean Mitchell • 2 min read • Thu, 14th Mar 2024

Database-as-a-Service

Couchbase welcomes Julie Irish as first Chief Information Officer

Julie Irish joins cloud database firm Couchbase as the first Chief Information Officer, set to oversee the company's global IT strategy and align it for future expansion.

By Imee Dequito • 2 min read • Mon, 11th Mar 2024

Risk & Compliance

New Relic releases Live Archives for enhanced log retention

New Relic launches live archives product offering immediate access to historical logs, reducing data rehydration needs.

By Tom Raynel • 3 min read • Thu, 29th Feb 2024

Customer Experience

New Relic launches Pathpoint to bolster business observability

New Relic introduces Pathpoint, an innovative tool for business observability, merging IT data with commercial results for improved customer experiences.

By Sean Mitchell • 3 min read • Thu, 25th Jan 2024

Digital Transformation

Financial services warm to observability for enhanced customer experiences

Financial services and insurance sectors enhance client experiences with observability, according to New Relic's report, as they modernise tech stacks amidst rising multi-cloud, AI, security, and customer-management demands.

By Kaleah Salmon • 3 min read • Thu, 18th Jan 2024

Dynatrace

Groundcover appoints industry veteran Paul Trebe as Vice President of Sales

Groundcover, an innovator in cloud-native monitoring, has named Paul Trebe, industry veteran, as VP of Sales.

By Imee Dequito • 2 min read • Thu, 30th Nov 2023

Customer Experience

Why retailers need to embrace modern observability to thrive this holiday season

Today, the retail industry faces new macroeconomic challenges, with the rapid increase in energy costs, high inflation, and supply chain disruptions.

By Kris Day • 3 min read • Mon, 20th Nov 2023

Hyperscale

New Relic launches industry-first AI powered app performance monitoring solution

New Relic unveils the industry's first AI application performance monitor, providing unprecedented visibility into AI stacks.

By Imee Dequito • 4 min read • Wed, 15th Nov 2023

Network monitoring

Retail sector sees US$10 million annual returns from observability

New Relic's State of Observability for Retail report shows how observability brings huge business value, with firms reporting $5m in total value per year.

By Catherine Knowles • 2 min read • Fri, 27th Oct 2023

Artificial Intelligence

APAC firms need a clear MTTR strategy to combat costly downtime

Many developers and operations teams lack a clear vision for how to define MTTR, how to use it, and how to improve it in a consistent and sustainable way.

By Jason Leonidas • 5 min read • Thu, 26th Oct 2023

Data Analytics

Defining effective service level indicators and objectives

The right SLIs and SLOs help ensure high-quality service delivery and customer satisfaction, especially when combined with a robust observability strategy.

By Peter Marelas • 2 min read • Tue, 3rd Oct 2023

Platform-as-a-Service

New Relic launches Session Replay to optimise digital experiences

It provides engineers vital context through a video-like playback feature, including privacy controls to reproduce and resolve issues faster.

By Gaurav Sharma • 4 min read • Thu, 28th Sep 2023

IT Industry

New Relic releases 2023 Observability Forecast Report

The industry's most extensive observability-focused study has revealed outages cost AUD $11 million annually as tool sprawl persists.

By Kaleah Salmon • 4 min read • Wed, 13th Sep 2023

AIOps

New Relic enhances AIOps with AI recommended alerts

Engineers can uncover alert coverage gaps and easily generate new alerts with AI-driven recommended conditions as part of the New Relic all-in-one platform.

By Shannon Williams • 3 min read • Fri, 25th Aug 2023